This is an onsite position located in Orange County, CA
Job Title: Area Customer Service Coordinator
Summary:
Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!
Roles and Responsibilities:
· Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
· Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
· Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
· Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
Qualifications Must Have:
· High school diploma with at least 12 months of relevant work experience
· Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
· Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
Qualifications Nice to Have:
· Additional education beyond high school is encouraged.
· Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
· Demonstrated with prior experience in customer service or related fields.
· Commitment to personal growth and accountability through ongoing education and development opportunities.
In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator.