The Summit One campus is a corporate client HQ consisting of 3 main office buildings and a small number of satellite buildings inc. A vehicle workshop and two multi level car parks. The role sits within a team of 8 M&E trades and Handymen supported by an on-site management & admin team providing a wide range of facilities services to our client. PPM & Reactive works are predominantly transmitted via a CAFM system by a central helpdesk and received and administered via a hand held device. The variety of tasks and priorities encountered make it necessary for all engineers to be very flexible, physically fit and customer focused. Some overtime will be required at times and will be shared amongst the team as appropriate. You will be required to join the Callout rota covering reactive works outside of normal working hours. The rota averages 1 week in 6 at present.
Service is also provided to a limited degree, remotely to our corporate clients Training Academy at Wokefield Park, approx. 30 miles away from the main site. A pool vehicle is available to facilitate travel between sites
Job Overview
This is a site based role supporting the client site in Farnborough
We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.
Our Multi Skilled Technicians provide a delivery of facilities support services across our client sites. The role will be responsible for carrying out a range of general / fabric maintenance and support tasks. They will report to one of the Regional Operations Supervisors and as required in the delivery of reactive, planned and ad hoc maintenance tasks.
Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).
Working hours – Although the core working hours are 07:00 to 16:00, there may be a certain degree of flexibility depending on individual circumstances.
Main Duties
Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of little used outlets / water temperature recording, emergency lighting tests, etc.). Monthly utilities meter readings. First line response to reactive repairs. Re-lamping of defective luminaries. Minor building fabric repairs. Minor decorating tasks. Minor plumbing repairs. Ad hoc porterage duties (Moves & changes, furniture management & moves, etc.). Maintain accurate documentation of all assigned work orders. Comply fully with Health, Safety & Environmental policies. Completion of documentation as required, including RAMS and adhere to all associated permits. Participation in standby rota for emergency calls, outside normal working hours. Flexibility in work hours to provide cover if required for holidays and sickness absence. To assist all trades within the team and through the correct training be able to complete tasks away from your core skills. Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.Health & Safety:
Follow Group and company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via your divisional incident reporting system. Take personal responsibility for Health & Safety matters.
What we are looking for
Experience of building maintenance, handyperson or janitorial duties. Good understanding of health and safety requirements within a building environment. Have a proactive approach to maintenance and building management. Confident, driven and pro-active. Able to do the job right and do it right first time, within a pre-determined timescale. Willingness to undertake further training. Ability to provide a schedule of works for identified additional/remedial works. Writing and following risk and method statements as required on a daily basis. Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner. Good knowledge of building Statutory Compliance. Must hold a full UK driver's license. Ability to record work accurately on work sheets and computer based systems. Good communication skills and the ability to work within a team. Experience of working within a customer focused environment. Wanting to achieve success, for his or her self, the business and the customer. Flexible approach to work and working hours (subject to the EU Working Time Directive). Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued. Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments. HSE management in accordance with our Quality Management System and all legal and statutory requirements. Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.