We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Responsible for fostering a fun environment Responsible for being a gracious host to all guests and co-workersResponsible for promoting a positive influence in the community and participating in company-sponsored eventsOperates assigned bank or window according to department and regulatory guidelines Completes all required shift paperwork according to internal control standards Counts down bank or window at end of each shift and reconciles to the draw amount Provides professional, courteous and sincere service to all guestsEfficiently and accurately processes all pari-mutuel wagers Efficiently and accurately pays out winners Can explain the wagering rules and procedures to guests in a pleasant and friendly manner Presents oneself as a credit to the company and encourages others to do the sameResponsible for providing exceptional Red Carpet Customer Service to all guests BRING US YOUR BEST. Must have an outgoing, energetic and enthusiastic attitude Must enjoy hosting others Must be comfortable initiating conversations and creating a fun environment with our guestsHigh school diploma or equivalentGeneral cashiering background or prior money handling experience preferredMust be able to read and write English fluentlyGood math skills (add, subtract, multiply and divide)Excellent customer relations skillsAbility to learn and comply with department, property and regulatory policy and procedureKnowledge of tote system to place customer betsEfficiency and accuracy when entering guests wagers and paying out winnersAbility to cooperate and work will with co-workers and other departmentsDependabilityVariances within standards according to department variance policyGuest feedback – verbal and written commentsPhysically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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