Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Backed by the power of Caterpillar, MWM has been developing and producing sustainable gas engines and gensets in Mannheim, Germany since 1871. MWM has become one of the world’s leading suppliers of highly efficient and eco-friendly complete systems for distributed energy and heat generation (combined heat and power, cogeneration systems).

Caterpillar currently has an opportunity for a Sales Consultant based in Singapore. Reporting to the Commercial Director, the MWM Sales Consultant is expert in one or more customer segments capable to work with customers and MWM Sales to promote gas gensets (and extended CAT offering) within Pulp & Paper customer segment. His / Her main task is to work closely with MWM Sales to create value propositions specific to Pulp & Paper industry. Leader in this role will serve as center of gravity for entire Pulp & Paper segment globally within MWM, making sure that MWM offering align with industry specific asks.

What You Will Do: ​

Follow market trends in Pulp & Paper customer segment

Create custom made offering / value proposition for utilization of Gas Genset (and extended CAT offering such as TCS or Battery Management) in assigned market segment

Work closely with Sales organization on opportunity specific strategies

Interact with product management and engineering team to ensure alignment between Pulp & Paper industry requirements and MWM / CAT product strategy

Support Sales and Project engineering Team with Pulp & Paper specific needs and requirement related to gas genset, BOP, enclosures and other CAT extended offering

Participate on selected fares and conventions to support MWM sales with customer interactions

Participate on most relevant Pulp & Paper manufacturing associations on behalf of MWM

What You Have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Facilitates creation of the 'right' products and services to resolve customer business issues

Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement

Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations

Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Educates others on own organization in terms of the industry - its market position, niche (if any), etc.

Compares and contrasts the latest developments and emerging issues in the industry

Discusses industry-specific cycles and associated considerations

At least 5 years’ process engineering, consulting (or similar) or any relevant technical experience in Pulp & Paper market segment

Detailed technical understanding of Pulp & Paper process plants (eg. Steam-material balance, energy balance, …)

Experience with gas motors or turbines an added advantage

Prior consulting experience and added advantage

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Communicates to clients regarding expectations of all partie

Maintains productive, long-term relationships with clients or vendors

Empowers others to establish collaborative, healthy relationships

Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.

Coaches others on the design and implementation of campaigns to present products to new markets

Develops strategies to present new business ideas to small and large perspective business partners

Analyzes alternative business development approaches and strategies

Designs common and industry-specific benchmarks for business development

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Delivers bottom-line proof with credible third-party validation that proposed solutions deliver benefits of greater value than the competition

Builds loyalty and 'partner versus vendor' relationships by helping customers understand, diagnose and resolve their complex business issues

Provides analysis tools to identify, quantify and qualify business issues and solution value components to help clients assess alternative business proposals

Additional Info: ​

This role requires about 25% travelling internationally.

This position requires working onsite five days a week.

Relocation is not provided.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

Not ready to apply? Join our Talent Community.