Job Summary: Please submit your resume/CV in English. This role is fully remote in Brazil. Role: Sr level DBA with at least 5+yrs with MySQL THE JOB: Join our database team and become an essential member of a team responsible for the largest ticketing system in the world and serving 170 million customers. We support multiple database platforms globally, running on both private and public cloud infrastructure. We believe that our work culture not only creates a more equitable and functional workplace, but also enhances our team members' work experiences and skills by supporting creativity, innovation, and collaboration. Who are we looking for? We are looking for a senior level DBA to join our team and expand your experience with MySQL at Ticketmaster. This position will be responsible for database architecture, data & infrastructure design, installation, configuration, maintenance, performance tuning, security/compliance adherence, and creating the on-going operational processes and documentation to support the MySQL database platform. Identifying reoccurring operational issues, configuration issues, and trends is a daily part of our job. This position requires that you be comfortable in the Linux environment as well as AWS. YOUR TASKS + Continuously improve the reliability and performance of existing open source database platforms both cloud and on-premises solutions. + Adopt self-service tools to make it easier to use data store services to help the technical development team succeed. + Provide appropriate support to users of database systems and database code deployments. + Plan the growth and manage the capacity and life cycle of open source database platforms currently in production. + Provide database consulting to collaborating engineering teams (verifying database changes, database architecture solution, benchmark testing, collaborating on proof of concept, performance tuning, troubleshooting, etc. .). + Troubleshoot database issues in production and investigate external services or other levels of the architecture to analyze root causes. + Strategize on building proactive monitoring and alerting to pre-empt outages + Participate in the OnCall rotation, including L1 OnCall for the overall enterprise database stacks, and provide support during scheduled ticketing OnSale hours KNOWLEDGE (or SKILLS/TECHNICAL SKILLS) + Experience in designing, maintaining, administering and managing OpenSource Databases (e.g. MySQL, MariaDB, AWS Aurora, or Percona ) + Building and maintaining mission-critical database production systems. + Analyzing issues from the application tier to database. + Experience working directly with cross-functional teams, resolving data or/and database related issues. + Working knowledge of at least one scripting language (Shell, Python). + Working knowledge of Monitoring Instances (e.g. Prometheus and Grafana. ) + Working knowledge of Amazon Web Services (Aurora, RDS, DynamoDB, DMS, Lambda, EC2, EBS, S3, IAM, etc.) + Working knowledge of configuration management systems (e.g. Ansible, Terraform ) + Systems engineering experience, Linux performance, memory management, I/O tuning, configuration, security, networking and troubleshooting Linux related issues. YOURSELF (CAPACITIES/BEHAVIORAL SKILLS) + Exceptional oral and written communication skills in English. + Experience working in a remote environment. + Natural willingness to learn new technologies, participate in proofs of concept and provide the best data storage solutions to meet business needs. + Willingness to regularly document acquired knowledge or processes and share them within the team, so that others can also contribute, freeing you up to work on other projects. + Proficiency in Linux and Unix Shell systems. + Ability to work independently + Understand and willing to adopt SDLC and Agile best practices. BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: + HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) + YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets + WEALTH: 401(k) program with company match, Stock Program Reimbursement + FAMILY: New parent programs & support including caregiver leave and infertility support + CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings + OTHERS: Volunteer time off, crowdfunding network LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-Remote #LI-SM