At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.

About the role:

The National Manager for the Café Department will provide national-level leadership (AU & NZ) to ensure a consistent café offering across all Bunnings sites.

You will proactively be managing the strategy, operations, P&L, suppliers, and sourcing of products.

Reporting to the National Services Manager, you will develop and oversee the implementation of standard policies and procedures to ensure consistency and efficiency across all café operations, along with managing daily operations and operational projects.

What's involved:

Strategy setting, development, and execution, including service, range, pricing, standards and customer offer

Multi-site management of 275 current sites with forecasts to expand year on year

Effectively minimising costs and maximising sales and margin opportunities through implementation of a strong customer satisfaction culture and offer for our branded market position

Managing relationships with suppliers at all levels

Reviewing and negotiating contracts to maximise margins and add value to the business

Managing and developing products, range reviews and visual merchandising

Ensuring national BSAFE policies and procedures are adhered too

Who we're looking for:

Our ideal candidate will have previous experience of operational management and national leadership, along with the ability to execute operational projects in a timely manner with stakeholder buy-in.

You will demonstrate high-level interpersonal skills, showcasing exceptional leadership and decisiveness. You are known for your flexibility and action-oriented approach and ability to prioritise customer focus in every task.

You’ll need:   

Tertiary degree in Business or related discipline preferable

Demonstrated experience in Retail or Food Beverage management ideally with strong operations experience combined with exposure to other functions

Experience in a national multisite café leadership role

The ability to liaise and negotiate with council and governing bodies

Good interpersonal skills, both written and verbal, with the ability to effectively communicate with all stakeholders                                                

We’re here to support you.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at jobs@bunnings.com.au and a member of the team will be in touch.

You’ll be part of a workplace where you’ll feel like you belong.

There's so much on offer when you're part of our Bunnings team with benefits including:

Our flexible and informal work environment which helps bring balance between work and home.

Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.

Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.

12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.

The opportunity to create a real difference in your local community and environment.

Join us and experience Bunnings from the other side of the counter.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.