Applicants must reside in one of the following states:

Northeast: ME, VT, NH, MA, CT, NY, NJ, PA, DE, MD, WV

Southeast: NC, SC, TN, GA, FL, VA

Ohio Valley: MO, IL, KY, OH, IN, MI, WI

The National Equipment Sales Specialist is responsible for ensuring the highest level of customer satisfaction related to the selection, sales, purchase and installation of dental technology, equipment and supplies in both new and existing facilities for our Strategic Accounts customers.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Responsible for driving profitable sales growth, across multiple equipment categories

Develops relationships with Doctors and key practice staff to generate referrals from current customers and manufacturers’ representatives

Plans, coordinates, and schedules events such as technical demonstration

Acts as a key resource across Strategic Accounts and other sales teams to identify opportunities and drive new equipment and technology sales

Work with Strategic Accounts sales and field sales teams to prepare for sales visits, including the development of client-specific sales strategies

Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer and prospect needs, and emerging trends in the dental industry

Clearly explains benefits and features of equipment and technology solutions specific to the interests and needs of the customer, including communicating the financial benefits of equipment purchases such as return on investment

Works with branch leadership and equipment specialists to ensure projects are handled accordingly communicating and working with Patterson Internal Coordinators and Account Specialists to support each customer situation

Responds to customer queries, answers question and solves problems in a timely fashion.  Holds client relationship meetings to monitor satisfaction levels with Patterson’s service and support and illustrates all of the value-added services provided

Works closely with our vendor partners on products and sales presentations to these larger customers

Ensures compliance with pricing matrix for selected customer

Maintains accurate and updated equipment/technology products formularies for our Elite and Regional DSO customers

Updates technology SOP Manual as required

Provides services, answers question and follows up with current customers

Performs other duties as assigned

Job Qualifications

Required Qualifications

4-year college degree in Sales, Marketing, Business or related field required

At least 5 years of experience in direct sales management

Special Markets Account experience desired

Strong analytical skills, with the ability to forecast sales revenues and prepare and maintain budgets

High level of integrity, confidentiality and accountability with strong work ethic and positive attitude

Sound analytical thinking, planning, prioritization, negotiating and execution skills

Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills

Excellent communication skills; both written and verbal

Proficient in Microsoft Office Products (Word, Excel, Power Point, etc.)

Preferred Qualifications

Experience working with Dental Service Organizations (DSOs) highly preferred

Working Conditions

Physical Demands

Operating a computer or other office devices for the majority of the workday

May occasionally need to move packages up to 10 pounds such as office supplies or equipment

Must be able to communicate with others in person, over the phone, and in writing

Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors

Must be able to read and interpret various electronic and written documents

Environmental Factors

This position requires traveling to locations nationally.

Travel and On-call

Extensive travel may be required at times.