At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Create superior value for customers (payers, HCPs, patients) by leading and inspiring the sales organization and partnering cross-functionally to achieve business result.

Key Responsibilities

Strategic customer focusExternal

Identify, prioritize and build strategic business partnership with key customers and institutionsRepresents the “voice of Lilly” and effectively influence key customers and institutionsUncover customer needs and issues and work across functionally to address them

Internal

Provide customer insights to continuously improve strategies, programs and technologies that are innovative and appropriately respond to customer needsHelps sales organization learn from and adapt to a dynamic, data-driven, and customer-centric marketplaceDevelop inspiring vision with sales team to exceed customer expectation

Leadership & team developmentLead sales organization through change

Clearly communicate affiliate and BU vision, strategy, goals to sales organization and get buy-inBuild an agile, open-minded and resilient team through changes, and provide coaching to DSMs to accept and embrace changes

Attract, develop & retain top talents

Identify, recruit and select top talents internally and externally for a more diverse sales organization, especially for DSM positionLead succession management to identify and develop future leadership talentsDevelop DSMs by providing effective coaching, mentoring and share experience sharing across DSMsBuild an environment where sales team is encouraged to proactively identify problems and seek solutionsDevelop high performing teamSet clear and ambitious goal for the sales organization aligns with affiliate and BU objective (ARS)Build trust, diversity and inclusive and Team Lilly culture within team and BUCoach DSM of how to effectively develop MRs and deliver business outcomeEstablish a SMART monitor process and metrics to regularly evaluate and adjustRecognize and reward top performers timely; meanwhile provide timely feedback to individuals don’t reach the expectation

Business ownership

Analyze, prioritize and develop plan

Identify opportunities and threats based on TA knowledge, brand strategy, market dynamics, customer needs and payer environmentDevelop clear plan that defines how to leverage strength of the team, brand, resources to accelerate and maximize the outcomeMake appropriate trade off decisions in allocating resources and improve OCE capability to expand reach

Implement, evaluate and adjust plan

Lead and coordinate the plan execution nationwide and across DSMsHold self, DSM and MR accountable for building and execute action plan to achieve business objectivesBuild regular tracking system including performance, execution and lead DSM to run deep dive analysis every quarter to adjust plan

Qualification

Bachelor’s degree or plusDSM experience or people management is must; NSM experience is preferredAt least 10+ year experience in pharm sales; MNC experience is preferred; marketing experience is preferred

Skills & Knowledge

Basic English is mustGood at MS officeDeep knowledge of customers including HCPs, payers and patientsStrong sales skills and coaching capabilityStrong thought leader engagement skillKnowledge of diabetes and obesity is a plus

Traits

Passion for people & team developmentSelf-motivated, desire for achievementOpen-minded and agility to adapt and lead through change, digital enablerOptimism and resilience - problem solverStrong strategic thinker and influencerRole model and operate with high compliance standard

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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