The NCS Data Extraction Specialist supports the client onboarding process through the extraction and migration of data necessary to successfully implement new clients to the Paycom solution. This team collaborates with clients and internal customers to obtain vital client payroll information such as employee demographics, direct deposits, ACA hours, historical paycheck detail, tax information, accrual balances, and other critical implementation and system configuration data throughout a set number of critical deadlines.

 

RESPONSIBILITIES

Data Extraction and Management:

Ensure login credentials are received timely for extraction and are accounted for, with the appropriate status Execute data extraction, within SLA commitment, based upon implementation schedule and key milestones Maintain database of subsequent client and extraction needs based on key milestones Conduct subsequent extractions throughout implementation life cycle Ensure proactive communication with clients and implementation team. Assist with additional process improvement projects as needed. Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards. Proactively anticipates client(s) needs and assesses risk. Completes conversion of data through Paycom’s internal systems to ensure data integrity. Easily adapts to internal process changes and stays up to date on product developments. Consistently meets internal deadlines for reports, trainings, etc.

Communication:

Monitors all communication channels including, but not limited to, e-mail and telephone notifications providing prompt responses. Communicates effectively with clients and colleagues to establish cordial and effective working relationships. Tactfully communicates critical feedback to clients, colleagues, and manager. Keeps management informed of area activities and of any significant client problems. Demonstrates initiative by constantly looking for and recommending ways to improve the NCS Specialist role. Attends and leads meetings as required (web meeting or phone conference). Provides input for the development of department and company initiatives to support process and system improvements as needed. Maintains a positive attitude with all Paycom personnel and management. Adheres to all policies of Paycom, including those outlined in the Paycom Employee Handbook. Communicates agendas and recaps for all meetings and trainings.