Overview The IT Supply Chain Analyst manages client relationships and all aspects of technology delivery and support for Customer Service & Logistics, Manufacturing in Northern Europe. In particular, primary focus on the Zaandam plant besides full understanding & support of Integration with 3PLs/Comans/Customers and plants in NE. Coordination and follow up of Security topics in NE is also part of the role. Responsibilities Partners with business sponsors to influence business case, identify high level business requirements and align on initiatives that will enable their business objectives Works closely with the IT PM’s NE to ensure alignment Works with sector IT resources to ensure operations of technology services Works with development and delivery, operations and CTO teams to ensure effective solution delivery and ongoing operations Works with team members in other IT organizations to develop prototype solutions Partners with the key stakeholders and subject matter experts to drive process improvements Works with IT and project teams to define as is and to be processes Collaborates with stakeholders to cascade vision and best practices Works with business to shape and define demand Qualifications Manages business relationships and projects across IT teams, vendors and 3rd party providers Manages a portfolio of services to address business needs Oversees prioritization and delivery of solutions for area(s) of ownership to ensure value realization Drives technology and business process innovation to enable competitive position Anticipates needs by supporting pilots and investigating potential solutions in order to communicate solution recommendations Participates in change management analysis during process design Aligns process improvements with sector transformation visions Supports business case creation for innovations selected for scaling up to Assists in business value analysis of business initiatives in the area of responsibility Supports development of strategic roadmap (i.e., definition of the case for change, gaining investment approval, identifying pursuit opportunities) Participates in identifying, assessing and promoting the use of new technologies for increased business value Supports compliance, risk management and security strategies and programs, championing risk management and security discipline