**POSITION SNAPSHOT** Location: Lisbon, Portugal Company: Nespresso Full-time Min. 4 years of experience **THE OPPORTUNITY** Working at Nestlé means that you will join the largest food and beverage multinational in the world. Our purpose is to unlock the power of food to enhance quality of life for everyone, today and for generations to come. We are looking for a **Key Account Manager – Hospitality** to work with the **Nespresso Professional** team. Your main mission will be to ensure the execution of the Key Account channel strategy defined at HQ seeking high visibility and best-in-class service within larger key accounts. **WHAT WILL YOU DO?** **Market Insight** + Analyze and understand the macro eoconomics and foresee future trends; + Understand the Hotel segment, collect insights regarding main chain customers, consumer and trade insights via implementation and mastery of all available market analytical tools. Leverage this know-how to the HQ. **Establish the Sales strategy** + Implement a growth strategy and recommend actions to meet goals; + Develop a detailed Key Account operational plan: volume, value, P&L follow-up and reporting; + Set annual key account plan with high level targets of get, keep and increase; + Look and prospect for new accounts ,assess their potential and develop them; + Seek for long term agreements. **Manage relationship with Accounts** + Build strong relationship with existing and new accounts nurture positive and efficient long term relationship to ensure the consistent application of the strategy; + Training of Customers - Business Academy. **Excel in execution** + Define and agree promotional activities. Liaise and co-ordinate with Trade Marketing Manager to organize those activities; + Forecast management, ensuring accurate sell-out forecast per customer and implementing the contract terms; + Ensure perfect coordination of logistics operations towards KAs in collaboration with SC and TQM. **Premium Brand Values and Customer Experience** + Ensure consistency of the Nespresso Brand; + Ensure a professional sales service in accordance with the Nespresso brand image; + Optimize brand equity and visibility through the Nespresso Experience, brand exposure and product trials. **Adhere to all Company principles and policies including Nestlé trade policy, local Sales policy, local Trade Terms, Safety and legal regulations** + Ensure that all commercial B2B activities are managed according to Nestlé and Nespresso business principles; + Execute international commercial guidelines (e.g. Sales and Trade Terms, Channel guidelines, SF remuneration, etc.); + Guarantee Nespresso B2B quality standards; + Coordinate with accounting to secure accurate payment from KAs. **ARE YOU WHO WE ARE LOOKING FOR?** + Minimum 4 years of cross-functional experience gained through participation in different projects; + Proficiency in Portuguese and English languages; + Strong work ethic, integrity and total honesty; + Strong customer focus and ability to work under pressure; + Ability to work with a field team; + Excellent verbal and written communication style; + Strong interpersonal skills; + Creativity, open mind, work across the boundaries; + Strong planning/project management skills; + Excellent analytical skills; + Ability to act independently respecting company policies, guidelines and strategies; + Attention to details and precision.