Key Responsibilities

Server as a key liaison to other departments that have specific business functions Collaborate with other departments to identify, document and communicate business needs and provide IT solutions Train department end users in the use of NetSuite and related systems. Provide an environment of trust, transparency, and camaraderie not only across the IT support organization, but throughout the company Work collaboratively with people across the organization Plan, analyze and validate business needs both functional and technical. Analyze current and future business systems to determine if they align with the company goals and objectives Plan and facilitate end user documentation and testing Understand core systems such as ERP, WMS, MRP, CRM and EDI Translate customer requirements into technical design documents. Timely respond to, investigate, troubleshoot, debug and resolve software related issues Develop reports, dashboards and customizations as needed Onboarding customers onto NetSuite

 

Skills Required

Strong communication & influencing skills 2+ years as a NetSuite Administrator, Developer or Consultant 2+ years of experience utilizing NetSuite Experience in developing and utilizing BI Tools with NetSuite Expertise in mapping as-is and future state processes Prior experience working in Manufacturing or Distribution Experience in the entire SDLC lifecycle Experience in developing and maintaining work instructions and end user manuals Experience in creating functional design documents Strong analytical and critical thinking and problem-solving skills Understanding of processing such as order to cash, procure to pay, warehouse management a plus Excellent organizational skills with ability to team with others to develop and implement complex projects Experience in interfacing NetSuite into e-commerce platforms and other products Experience doing customizations in NetSuite Bachelor’s Degree in computer science or related field is required