NetSuite Field Service Management software helps field service companies increase efficiency and cut operational costs while also increasing customer satisfaction. Drag-and-drop scheduling and dispatch lets you streamline job assignments, and a mobile app gives field technicians access to the information they need from anywhere. Combining that with inventory management, preventive maintenance, and customer asset management, NetSuite Field Service Management delivers an end-to-end solution to improve field-to-office communications, build customer satisfaction and loyalty, reduce administrative effort, maximize profits, and drive business growth. Our NS Field Service Management Principal Consultants implement these field service management features for NetSuite customers, providing them the tools to manage their most important asset- their customers! 

The Principal Consultant for NS Field Service Management contributes to the Delivery Practice of NetSuite Professional Services. You will be part of a team that assists customers with implementing NS Field Service Management. The role requires heavy interaction with customers and NetSuite implementation teams.

 

Qualifications:

5-7 years of relevant field service management domain experience implementing software solutions; experience with NS Field Service Management or NetSuite ERP Financials a plus  Extensive knowledge/understanding of field service management processes, solutions, and integrations Minimum of 5 years' customer communications experience; track record of swift escalation handling and issue resolution Accounting background a plus Experience managing multiple projects at once and meeting multiple deliverables on schedule Project leadership experience very strongly preferred Experience with defining requirements for complex customizations and integrations Ability to guide customers based on leading practices Very strong verbal and written communication as well as presentation skills Degree in Accounting, Finance, Economics, Business Administration or related field a plus NetSuite ERP Consultant and/or other NetSuite certifications a plus Additional relevant certification and expertise preferred (Field Service Management, Construction Management, etc.) Ability to travel on a modest to moderate basis, as appropriate

Career Level - IC3