Are you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you! We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA’s pursuits in deep space exploration. As NASA’s largest engineering solutions provider working together with NASA at centers across the United States. We have an exciting opportunity for a Network Administrator to join the team with the Operations & Test Division. The Network Administrator will: + Will have responsibility for the Crew and Thermal Systems Division computer network which supports a variety of systems/devices including the SCADA-based data acquisition systems + Collaborate with IT team members to maintain a robust division network that supports a wide variety of labs, test chambers, and space engineering + Assist in network design and architecture for enhancing availability, resilience and reliability + Identify and configure tools for network monitoring, IP management and asset monitoring + Provide clear and timely communication to all stakeholders including network users, system engineers, IT management, NASA committees and groups, and external vendors + Terminate and install UTP and fiber optic cables + Assist in configuring and deploying network devices + Document network systems configuration by creating and maintaining detailed drawings + Provide comprehensive operation and maintenance support of network systems + Manage and track inventory of network systems within the supported division + Track and adhere to software licenses for supported systems + Conduct network problem root-cause analyses, address incidents, and implement remediation and corrective measures + Resolve and track network incidents and problems using the ServiceNow ticketing system + Conduct proactive risk assessment and implement mitigation strategies + Apply software updates and patches to ensure compliance with IT security standards + Comply with IT Security policies and implement controls for supported systems + Ensure compliance with company standards and policies + Perform additional duties as assigned by supervisor and team lead **Requisition Qualifications:** This position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised. + Typically requires a bachelor’s degree or equivalent certification in a related area and a minimum of 5 years of experience in the field or in a related area + Possess a good understanding of LAN, WAN, WLAN, VLAN, and Ethernet + Full understanding of the 7-layers of the OSI model, their functions and purpose + Extensive knowledge of network device types and their use cases, including hubs, bridges, switches, routers, firewalls, and VPN concentrators + Knowledge of different media types, such as UTP, Coaxial, Fiber Optic, and knowledge + Familiarity with various network operating systems, including Cisco IOS, Juniper JunOS + Proficient in installing and configuring Windows 10/11 and TCP/IP protocol **Requisition Preferences:** + Familiarity with Johnson Space Center (JSC) organizations, processes, and procedures + Experience with Network management tools - SolarWinds, PRTG, + CCNA Certification **Why Join Our Team?** In addition to exciting career opportunities, we also have: + Excellent personal and professional career growth + 9/80 work schedule (every other Friday off), when applicable + Onsite cafeteria (breakfast & lunch) + Much, much more! For more information on our partnership with NASA at Johnson Space Center (JSC), please visit www.wehavespaceforyou.com + Proof of U.S. Citizenship or US Permanent Residency may be a requirement for this position . + Must be able to complete a U.S. government background investigation. + Management has the prerogative to select at any level for which the position is advertised. **Essential Functions** **Work Environment** Generally, an office environment, but can involve inside or outside work depending on task. **Physical Requirements** Work may involve sitting or standing for extended periods (90% of time). May require lifting and carrying up to 25 lbs. (5% of time). **Equipment and Machines** Standard office equipment (PC, telephone, printer, etc.). **Attendance** Regular attendance in accordance with established work schedule is critical. Ability to work outside normal schedule and adjust schedule to meet peak periods and surge requirements. **Other Essential Functions** Professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.