Job Seekers, Please send resumes to resumes@hireitpeople.com Short Description: 
The Network Administrator (NSA) installs, configures, and supports an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
Complete Description:  Provides first and second level support for to desktop PCs and Printers within DTI facilities.  This support is usually Deskside or on-site supportEmphasis is on troubleshooting PC operating systems and investigating hardware/software problems to locate and correct malfunction. Ideal candidate must have proven experience:Configuring and networking desktop computersTroubleshoot, diagnose and resolve issues with PCs and Networked PrintersSupport light troubleshooting of Avaya phone systemsImage/Ghost desktop systemsMACs of existing systems for upgrades/repair of desktopsStrong customer serviceNetwork problems at this level are more complex requiring the incumbent to probe for information when the nature and cause of the problem is unclear and the solution is not obvious. Candidate should have had some prior experience with ticketing systems.Candidate should have proven ability of working independently to resolve issues on multiple sites.Travel may be throughout the State of DE using private vehicleSupport until 8:00pm will be required 2x per month on a team-rotating basis.State and Federal Background check required for this position (expense of contractor/vendor)SkillRequired / DesiredAmountof ExperienceWindows 7Required4YearsWindows 10Required2YearsLevel I and II desktop/laptop break/fix experienceRequired1YearsDesktop/laptop OS imaging and deployment experienceRequired1YearsExperience with tools to remotely manage the desktop environmentRequired1YearsStrong knowlege of Microsoft Office productsRequired4YearsA+/Network + and or Dell CertificationNice to have1YearsMacintosh OS/iOS and Android experienceNice to have1YearsExcellent communication skills (both written and oral)Highly desired4YearsAbility to manage multiple tasks simultaneouslyHighly desired4YearsGood working knowledge of overall desktop/laptop and hardware/software management in a corporate environmentHighly desired4Years