Network Analyst
Location: London
Are you a team player who can work well under pressure? Can you prioritize critical tasks, escalate incidents when required, deal with global customers remotely, some of whom are working in challenging environments? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to manage a global network for a diverse range of end users, providing technical support in a time critical environment. This is your world and your opportunity to shape it for the better.
We are looking for a Network Analyst to help strengthen and expand a busy, committed team of network professionals. Your role will involve,
All aspects of delivering and maintaining Live Service
Monitor performance and ensure system availability and reliability
Provide Level 2/3 support and troubleshooting to resolve issues
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network
Assist various departments within the account to maintain network security
Establishment and adherence of processes, procedures and work instructions
Ensure accurate records are kept of network components, maintenance activities, network connections and inventory by maintaining appropriate databases
Working with all elements to deliver a successful transition of the new environments into Live Service
Contribute to a work environment that encourages knowledge of, respect for and development of skills to engage with those of other cultures and backgrounds
Your experience
Experience of IP, OSPF, BGP and MPLS
Experience of working within a Network Management or Operations Centre environment within the Managed Services or Telecoms Sector, or within an ISP
Excellent written and oral communication skills
LAN and WAN troubleshooting skills
Experience of various trouble-ticketing systems
Preferable
Experience of Juniper network devices
Experience of Juniper firewalls SRX*
CCNA, JNCIA or equivalent (and willing to work to obtain said certifications)
ITIL certified or a strong working knowledge of ITIL Incident, problem and change management disciplines
Experience with encryption technologies
Desirables
An understanding of how to account for sensitive material
Willing to travel to customer locations
Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have transferable skills/ background in enterprise IT design this could be the next opportunity for you.
Your benefits:
26 Days annual leave plus public holidays (3 flexible)
Pension – Double matching contributions of up to 10%
Life assurance
Companywide incentive plans
Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
Perks at work – employee discounts
Employee assistance programme / virtual GP
Role dependent benefits: Private medical / company car or car allowance
10% monthly payment for holding the required security clearance level.
Recruitment process
The recruitment process consists of two stages of interviews.
We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Achieve together
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.
We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion
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