**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you will utilize the full breadth of your talent and experience. This role involves technical leadership as a Subject Matter Expert (SME), with expertise in network and security technologies, including NetScaler Unified Gateway and Load Balancer, F5 Load Balancers, Cisco ISE, Palo Alto, and Cisco Firewalls. The candidate will provide detailed technical knowledge, solution design, implementation, and troubleshooting expertise across these technologies, ensuring the security and efficiency of enterprise network environments. **Key Responsibilities:** + Serve as a technical expert for NetScaler Gateway and Load Balancer, offering guidance on load balancing, application delivery, and traffic management. + Configure, manage, and optimize F5 Load Balancers, including LTM, GTM, and advanced traffic management policies. + Implement and maintain Cisco ISE for network access control, identity management, and security compliance. + Deploy, configure, and manage Palo Alto and Cisco Firewalls (ASA, Firepower) for perimeter security, threat prevention, and VPN configurations. + Provide expert-level troubleshooting for network performance issues, security vulnerabilities, and access control challenges. + Collaborate with cross-functional teams to design and implement top-tier network security solutions. + Develop and document standard operating procedures (SOPs), best practices, and technical guidelines. + Conduct technical training sessions and mentor junior engineers on best practices and technological advancements. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities. The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. **Your future at Kyndryl** This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. **Required Technical and Professional Experience** + At least six years of experience with NetScaler (Citrix NetScaler Unified Gateway & ADC), encompassing configuration, optimization, SSL offloading, and troubleshooting. + Expertise in **F5 Load Balancer** (LTM, GTM), encompassing deployment, advanced traffic policies, and automation. + Expertise in **Cisco ISE** , covering authentication, authorization, accounting (AAA), and network access control (NAC). + Experience with Cisco Firewalls, specifically ASA, Firepower, and NGFW security policies and VPN setup. + Knowledge of Palo Alto, focusing on NGFW security policies and VPN setup. + Solid understanding of Data Centre mainly Systems, Storage, Networking & Security, Application & Databases **Preferred Technical and Professional Experience** + Citrix Certified Professional (CCP) – Networking + F5 Certified Administrator (F5-CA) + Cisco Certified Network Professional (CCNP) – Security + Strong analytical and problem-solving skills with the ability to troubleshoot complex networking and security issues. + Experience with enterprise network architectures, cloud integration, and security best practices. + Excellent communication skills to interact with stakeholders, vendors, and internal teams. **Being You** Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.