At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

 

 

Network Architect Engineer

 

The opportunity

 

As a Network Architect Engineer (Senior) in the Office Connect team, you will be responsible for the validating, lab testing, certifying & work with Network, Infosec, Legal and vendors group to provide Wi Fi technology solutions and improvements to guarantee on Office Connect Network portfolio that will fulfill business strategy and needs. Keep in mind these solutions will be supported by various WAN, LAN, WLAN, DC or overall NW infrastructure.

Additionally, you will provide consulting services to other teams, and act as a L4 escalation point for operational issues without a resolution or unknown issue; here your leadership, partnership with support groups like Netops, Infosec or vendor of choice will be critical.

 

Position Overview:

As a Senior Network Architect and Engineer specializing in LAN and Wi-Fi within the Office Connect team, you will be pivotal in shaping our enterprise network strategy. Your role involves:

 

Design and Validation: Leading the validation, lab testing, and certification of Wi-Fi technology solutions to ensure they meet the strategic business needs of Office Connect. Your work will integrate with various network infrastructures including WAN, LAN, WLAN, Office solutions and Data Center environments.

 

Collaboration: Working closely with cross-functional teams such as Network Operations, Information Security, Legal, Procurement and external vendors to develop and refine network solutions. This collaboration ensures that all network enhancements align with security protocols, legal standards, and vendor capabilities.

 

Solution Implementation: Overseeing the deployment of network technologies that enhance the performance, reliability, and security of the Office Connect network portfolio. You will be key in translating business requirements into technical solutions that support organizational objectives. Including creating and reviewing deployment guides, maintaining software versioning and overseeing new service implementation.

 

Consultancy and Escalation: Providing expert consultancy to internal teams on network-related matters. Acting as the Level 4 escalation point for complex or unresolved operational issues, where your expertise in network architecture, leadership, and partnership with support teams like NetOps and InfoSec will be crucial.

 

Your key responsibilities

 

This position must enable and provide reliable network solutions that will allow a flawless connectivity for our people and our clients.  Keep in mind you will be the trusted advisor/key player across network  teams, and an effective communicator, especially when it comes to managing complex challenges or solutions. Major responsibilities and duties are:

Technical Competence:

Be the office connect POC and trusted advisor for our support vendors, infosec, legal, security teams

Technology Leadership: Drive the architectural design for LAN and Wi-Fi technologies, ensuring scalability, performance, and security.

L4 escalation support for data network services across the global Ernst & Young environment. These services are standards based, inherently secure, innovative and aligned to business requirements.

Problem Solving: Diagnose, troubleshoot, and resolve complex network issues, often serving as the final escalation point for network-related problems.

Validate OC solutions are based on industry best practices, sound solid engineering principles while incorporating both local and global requirements

Develop or validate solutions design and configuration documentation to be used by the Regional Data Network and Operations teams for implementation and support.

Documentation and Standards: Develop and maintain comprehensive documentation and standards for network configurations and practices.

Provide technology expertise for all facets of data networking to enhance quality and facilitate superior solutions which meet business requirements.

Collaborate with appropriate teams to create and gain approval on global technology standards and reference architectures on an ongoing basis

Develop and maintain documentation for configuration guidelines and templates

Research and keep abreast of industry trends and new technology offerings by maintaining engineering relationships with strategic vendors to ensure our technology landscape, reference architectures, designs and configuration standards stays current

Innovation: Stay ahead of technological advancements in networking to recommend and integrate cutting-edge solutions.

Act as a consultant to the other teams for network portfolio

Drive and complete technical network deliverables on assigned projects

Project Management: Manage BAU projects from conception through to implementation, ensuring timely delivery and adherence to budget constraints.

Software Bug Scrubs: Regularly perform bug scrubs on software for all LAN/WLAN devices, documenting and managing both current and legacy versions to guarantee stability and performance. Special attention is given to ensuring compatibility with various Office versions.

 

Analytical Responsibilities:

Review and recommend network related hardware and software technologies, designs and services that will assist in the support of the firm’s global IT infrastructure

Work with Office Connect, the rest of the Network and  Platform Infrastructure teams to help provide new engineering standards for the organization and help to identify opportunities to enhance existing services

Ensure compliance with infrastructure design methodologies during project work with both the Service Delivery and Regional Network teams

Evaluate and recommend different types of network related hardware and software to be supported as “standard components” that will be utilized in support of infrastructure builds

Achieve "first-pass" check of quality in product and solutions development as it relates to infrastructure

Gain adherence to architecture standards and principles, global product-specific guidelines, and local regulatory requirements

Provide infrastructure maintenance support for problem management and incident escalation

Network Performance Analysis: Utilize EY’s advanced analytics to monitor and assess network health, performance metrics, and usage patterns to identify trends, bottlenecks, and areas for improvement.

Data-Driven Decision Making: Leverage data from network monitoring tools to make informed decisions on network upgrades, capacity planning, and optimization strategies.

Predictive Maintenance: Employ predictive analytics to anticipate network failures or degradation, thereby reducing downtime and enhancing service continuity.

 

Skills and attributes for success

Handle ambiguity and able to move forward with imperfect information and get things done in a rapidly changing environment

Must be comfortable working in an environment where ideas are challenged

 

To qualify for the role, you must have

5+ years of experience in Network Design or Architect teams, with a high focus on customer experience A bachelor’s degree in computer science/Engineering or a related discipline, plus industry accreditation or equivalent work experience Advanced skills in planning, designing and troubleshooting complex network environments Track record of customer focus, based on openness, trust, and delivering on promises Time management skills to manage one or more large, complex projects simultaneously Strong interpersonal and team working skills across matrixed client, supplier, and geographically dispersed virtual teams Data-guided, analytical approach with the ability to formulate and translate insights into action with measurable results. Excellent understanding of Office Connect product portfolio and ability to bring knowledge of this to help facilitate the growth and adoption across the regions. Demonstrated ability to communicate complex technical information to a diverse business audience. Experience developing, managing, and presenting business cases and strategic plans.

Ideally, you’ll also have

Industry accreditation like CCNA R&S, CCNP R&S, CCNA Wireless, CCNP, Meraki Wireless certifications or equivalent knowledge. Flexibility to adjust to multiple demands, shifting priorities and rapid change Ability to work and team with a multitude of different people within and outside of IT to balance demands Ability to deal efficiently with escalations and difficult situations/people under pressure Ability to understand and integrate cultural as well as individual differences and motives and to work in virtual cross-cultural, cross-border global teams English language skills - excellent written and verbal communication.

 

What we look for

Individuals who are fascinated and passionate about how technology is evolving, excited to be part of a truly world-class team and able to articulate a vision for how technology can be used and adapted for our account teams and clients.

 

What we offer

As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

 

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 

 

EY | Building a better working world 

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

 

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