Job Description
As the Network Associate II you will be responsible for maintaining and administering Ace Hardware’s Corporate, Data Center, and Remote Site networks. This role will also contribute to the delivery of standardized enterprise network solutions, support services, network management, and monitoring to support future business strategies, maintain production services, and resolve complicated IT issues.
The role will have a primary focus on supporting and implementing the diverse networks of Ace Hardware Home Services subsidiary locations. Ability and willingness to travel up to 25% is required.
What You’ll Do:
Technical Requirements
System Maintenance/Monitoring
Contribute to managing network availability, performance and capacity monitoring Participate in 24x7 team on-call rotation to respond to and resolve critical system outages and issuesStandards and Process
Contribute to development of standard operation procedures for support of technical solutionsProject Planning
Demonstrated ability to work in a fast-paced environment, delivering on multiple projects simultaneously Proficiency implementing network projects from inception to implementation Contribute to the design, deployment, and support of all network solutions supporting data, wireless and voice, utilizing industry leading platforms and technologies Planning and executing site visits for network installations at remote offices and warehouses.Technology Research / Education
Ability to continually develop technical skills in current technologies and maintain industry standards to best support the ever-changing business needs Strong analytical and problem-solving skills, with logical problem solving from Layer 1 through Layer 7 of the OSI modelWhat you need to succeed
Enthusiastic team player with the ability to collaborate, cooperate and communicate with leadership and peers across business units Self-starter with strong interest in developing and maintaining a strong end to end understanding of how solutions are utilized by the business 2+ years’ experience working in an IT organization supporting a geographically dispersed, multi-site medium to large enterprise Bachelor’s degree in computer science, information technology, engineering, or a related field Professional network certification, e.g. CCIE or equivalent.A desire to grow knowledge of application, transport, and network layer protocols and infrastructure solutions.#LI-CS1
Compensation Details:
$74700 - $93600
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 9.6% of total eligible compensationComprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hireCompany Car, phone and fuel card are provided for field-based positionsYour career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace FoundationAce invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual reviewWe know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise salesWe bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands moreBirth/Adoption bonding paid time offAdoption cost reimbursementEmployee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment eventsIdentity theft protection* Benefits are provided in compliance with applicable plans and policies.
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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimer
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.