By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Position OverviewOur customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD information network (DoDIN) operations and incident management support.
JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security capabilities.Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.Airborne Intelligence, Surveillance, Reconnaissance operations support.Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network.Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. Responsibilities Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation.Troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques.Utilize network monitoring tools to monitor, track and resolve issues. Escalate issues, when necessary.Create and update tickets utilizing Remedy.Troubleshoot networking technologies on a live, global network.Deep understanding of and ability to apply principles, theories, and concepts of networking and has a broad understanding of other related specialty areas. Required Experience/Qualifications High school and 2-4 years of experience.Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.Ability to work in a 24/7 operation.Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.General understanding of network topologies, both transport and IP. Special Requirements/Security Clearance Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed
By Light recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes:
Medical, Dental & Vision Coverage Wellness Program 401(k) Matching Disability (Short Term & Long Term) Employee Assistance Program Life Insurance Education & Training Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave)By Light is an Equal Opportunity and Affirmative Action Employer. All qualified candidates will receive consideration regardless of gender, race, veteran status, disability, and any other protected class in accordance with federal, state and local laws.
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