Sierra

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

JOB DESCRIPTION:

This position has a starting pay range of $19.95 to $26.90 per hour.  Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Monitors and troubleshoots all hardware, peripheral components and software applications in the FC/DC. Ensures functionality and coordinates servicing as necessary. Interfaces with Home Office Systems Division regarding the installation and operation of FC/DC hardware, peripheral components and software applications. Provides technical assistance to FC/DC users. 

 

Major Areas of Responsibility:

Monitors FC/DC IT e-mail inbox and submits tickets to Service Now as issues arise

Monitors and troubleshoots all FC/DC computer, telecommunications (voice and data) and copier hardware to include printers, terminals, RF units, controllers, IDF cabinets, to ensure continuous operation within the FC/DC.

Ensures all network components are operational, makes repairs, adjustments, and reconfigures systems as needed.

 Serves a Project Leader for various systematic / operational projects within the Distribution Center. Reports status of projects to IT Supervisor and FIT Manager.

Assists Systems Supervisor in making recommendations concerning installations, continued maintenance and planning of current projects.

 Maintains comprehensive and detailed records of equipment inventory, problems and failures. Coordinates preventative maintenance and / or corrective programs with vendor service personnel.

Installs necessary communication equipment. Installs cable lines and configures systems, as deemed necessary. Cleans equipment as needed.

Functional working knowledge of Microsoft office programs and office tools to troubleshoot and communicate computer concerns

Sets up individual user computers/workstations and peripheral devices on network. Identifies and resolves problems, cleans and reconfigures equipment, makes repairs and/or coordinates service.

Monitors software applications and file server to ensure functionality. Installs software and performs systems backups. Interfaces with Home Office Systems Division regarding application operations.

Provides training and technical assistance to FC/DC users as necessary. Leads and executes various systemic/operational projects within facility.

Coordinates the ordering of supplies and stock, maintains inventory of supplies, as necessary.

Prints reports, labels, and tickets as necessary.

Performs other duties as required or directed.

Requirements: 

 2 years computer operations with demonstrated familiarity with communications (voice, data, telecommunications) Warehouse/Order Management Systems or Windows NT administration

Strong communication and organizational skills

Be flexible with changing demands and priorities

Strong knowledge of Microsoft Office Applications. Ability to create pivot tables, graphs, complex formulas, macros and Access database knowledge is a plus.

 Strong problem solving and analytical skills.

 Background or knowledge of network cabling and network infrastructure. Router, wireless Access Points, switches, patch panels.

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

4077 Airbase Rd

Location:

USA Sierra 3PL Ashville Campus

This position has a starting pay range of $20.35 to $27.45 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.