IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Responsibilities
• This position is responsible for providing elementary level network infrastructure support of all IGT Wide Areas Progressive(WAP), and Technology Operations, shared services, systems.
• The Network Engineer I will assist senior engineers with installations, neteo maintenance, and support.
• Performs elementary troubleshooting of network devices such as routers and switches.
• Monitors and/or troubleshoots network functions by utilizing tools for verification of services, monitoring tool set availability and detecting, reporting, escalating, tracking, and documenting anomalies.
• Maintains network documentation (diagrams, procedures, best practices and performance and capacity metrics).
• Assists with planning and participates as a team member for projects related to network delivery. Assists with systems software, applications software, hardware, and configurations.
• Will participate in troubleshooting, diagnosing, and resolving hardware, software, and other network and systems problems.
• Will participate in replacing faulty network hardware when required and maintaining Service Level Agreements and Key Performance Indicators.
• Participation in on-call support
• Associate degree in a technology field or equivalent network certification and experience.
• CompTIA Network+ required CCNA or equivalent preferred.
• Two years of networking experience in a support capacity.
• Understanding of basic network infrastructure and technology:
• 12.0ptWAN/LAN, TCP/IP, UDP and DHCP Routers and Switches Fiber optic and copper cabling
• The ability to multi-task while maintaining attention to detail.
• This is 24/7/365 real-time support environment, it can be challenging, dynamic and requires a lot at times.
• The position will require travel based on the business needs of the company. Must be able to travel to district offices, as needed.
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $39,848 - $103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.