IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Overview

Responsible for planning and carrying out activities related to LAN/WAN monitoring, operations, and maintenance. Additional responsibilities include the installation and support of the hardware infrastructure, software infrastructure, systems security, peripherals, Multi Terminal Site Controller (MTSC) staging, deployment, and software releases.

On-site position- Must currently live in a commutable distance to Independence, OH. 

Responsibilities Responsible for installation, configuration, and maintenance of the Central Monitoring System environment. Assist the System Administrator with workstation, laptop, and server administration setups. Provides accurate, timely and creative solutions to end user regarding computer and networking problems of moderate to sophisticated nature to ensure user productivity. Carries out the installation and maintenance of Local Area Network (LAN), Wide Area Network (WAN), and voice networking systems, assistance and direction provided from a Senior level resource. Troubleshoots network problems and takes steps to resolve network issues, while working with a Senior level resource. Assists in performing existing network system analysis and evaluation and prepares concise reports as to the results including recommendations for updates, repairs, and reconfigurations where necessary. Monitors network connections to ensure optimal network performance. Coordinates with Corporate technical support on any steps necessary to ‘fine-tune’ the network.  Schedules, plans, and performs periodic scheduled maintenance to ensure systems are operating at optimal levels. Provides First tier PC/server support and troubleshooting. Provides status reports and problem summaries and project status as required. Develops, maintains, and promotes standard operating procedures.  Responds to situations where standard procedures have failed in isolating or fixing problems with equipment or software installations, equipment and gaming device moves and configuration changes. Support installations, de-installations, and relocations of video gaming devices to ensure proper network connectivity. (Moved this sentence up from bottom to because it relates to the requirement above) Assists in the evaluation of business problems, researches and recommends vendor packages, and implements required software. Assists in the evaluation of client computing packages and equipment for new personnel as well as in the implementation and testing of prototypes.  Consults with management and staff regarding PC/server and LAN systems and equipment problems or malfunctions and recommends solutions. Maintains and applies the existing performance monitoring tools, SolarWinds and BMC – Patrol Zabbix and Tivoli. Ensure that all requirements of a SSAE18 audit are maintained and followed Uses ticketing software for planned and unplanned outages and system maintenance. Assists the System Administrator to build and maintain user account administration for local applications and server domains. Must be versatile and proficient on multiple platforms and technologies including but not limited to communication equipment, validation equipment, and various vendor and manufacturer terminals. Communicate effectively with Internal and external customers. Understand assigned jurisdiction memory clear policy and ability to perform memory clears as needed. Qualifications Two year degree, Technical Institute Certificate with certifications in networks 1-2 years experience, or 3-5 years experience without a degree Extensive knowledge of Windows operating system, CISCO systems, Linux, Fortinet systems, performance monitoring tools such as Zabbix & Tivoli. Knowledge of Red Hat Linux Enterprise command line commands  Must have strong mechanical reasoning skills and ability to work independently. Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.  IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

 

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $69,918 - $86,020. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

 

Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses .  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

 

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.