Job Description:
Capability- Network Engineer
Job Level -SPE
Job Profile Educational Qualification : Degree in Computer Science or equivalent
Skills – Technology LAN/WAN, IPAM, Load Balancer, Packet Analyzer
Certifications AIS/ASE/MASE/CCIE /PCNSE/ CCSA
Experience level 5 to 6 years relevant experience
Job Description · Minimum of 6 - 10 years’ experience in L3 network Support. Proven ability in learning and upgrading new technologies/technical skills. · Knowledge troubleshooting Checkpoint (R80, R77 Gaia, R75, R70, R65, Provider-1, VSX, SPLAT, Cluster XL, Smart Center Server) · Knowledge in Palo Alto (Pa-500, PA-3k,PA-5k, PA-7k, VSYS and Panorama) · Experience with IPSEC, VPN, and SSL · Perform firewall rule audit and optimization using Tufin, Firemon and Algosec. · Upgrading the code from Pan OS 7.1.X to 8.0.X. Experience working on Panorama M100. Migration from Cisco ASA to PA firewalls. · Palo Alto design and installation (Application filtering, Threat Prevention, Data Filtering). · Configuration and troubleshooting of Site to Site as well as Remote Access VPN on Cisco ASA and Check Point firewalls. · Should have knowledge on Fortinet firewall. · Maintain the Palo Alto Networks solution uptime/availability and provide guidance on architecture changes, upgrades, fixes etc. · Palo Alto Networks XML API integration experience · Knowledge in Installing a Security Gateway, VSX Gateway · Knowledge in email security, and web protocols · Plan Proactive maintenance windows for DR tests, execute corrective action as needed for high business uptime · Extensive knowledge of different security threats and virus detection systems · Strong understanding of core Internet protocols and applications. · Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers. · Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers. · Extensive hands on experience with BIG-IP 5000 and 2000 series. · Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox. · Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing). · Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4. · Extensively worked on virtual F5 LTM module on VMware for application testing. · Configured VCMP Host and created VCMP guests for Exchange and ACE migrations. · Created a high availability feature between the VCMP guests for different VCMP hosts. · Extensive knowledge in configuration via CLI (TMSH and advance shell). · Good knowledge on basic iRules scripting and debugging. · Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP · Implementation of major application services with the iApps templates. · Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check. · Extensive knowledge and experience with hosting SSL certificates on F5 platforms. · Experience in managing the load balancers in a high-availability infrastructure. · Solid understanding and experience in managing Data center LAN
· Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills · Good understanding (Of L3 Level) of Switching & routing protocols, and products like : H3C Device, Alcatel Lucent DWDM, Checkpoint firewalls, F5 LoadBalacers, IPAM, Netscout Packet Capture and Flow Analyzer · Management of onsite vendors - During implementation activity and day after support. · Escalation point for network implementation issues - Telco, Cabling, and Managed Service Vendor · Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. · Analyze/solve advanced Switching/routing problems - Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks. · Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. · Configure network switches/VLANs/VTP - Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs. Identify differences between end-to-end and local VLANs. Establish guidelines for creating and deleting a VLAN in global mode. · Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network. · ITIL V3 Foundation Certification is desired Customer · Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues · Provides timely updates to customers/team members · Understands the criticality of cases and meets initial response time as defined in SLA. · Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action. · Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made Operational Excellence • ITSM Process Compliance & Keeping all relevant documents up-to-date. • Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team. • Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution. • Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis. • Responsible for keeping the project SharePoint portal/file share up-to-date. • Documents the problem/resolution to allow for future reference in Knowledge Database • Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation. • Participate in regular delivery audits • Document and maintain the standard operation procedures for the project. Finance • Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager. • Achieve in technical competency through continues improvement and automation for reduction in man efforts.
People • Co-operates and works well with others in the pursuit of team/project goals and effective inter-personal behavior. • Responsible for maintaining high employee satisfaction and employee morale • Effective Verbal and Written communication
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