Your role:

The Network Engineer role is part of TLS Center which compiles of teams, working on a Cisco Technology- Security.

Your Responsibilities:Initial point of contact for resolving customer raised network related voice, email, and web service requests specific to Networking equipmentProvide problem determination / problem source identification for known and published problems within a fast-paced environment while achieving high levels of accuracyFollow Support Center processes for effective management of assigned support incidentsThis position will require ongoing skills development activities in networking and technical supportIn Return:Company-paid training and certificationsAccess to fully functional lab facility for education purposes and problem recreationWork in a team with leading specialistsCompany support for home office equipment Competitive remuneration packageDiverse job role structure giving opportunities for growth within the team.Hybrid working model with flexibility to work from home on a regular basis.A workplace in an open, friendly hi-tech environmentRecognition awardsAdditional health coverage Special offers and discounts/ corporate badge programDid we mention free coffee, snacks?Eco friendly travellers are welcome to the office – parking places for bikers and monthly allowance for transportation are available to all employeesReferral bonus programPlease, note that this position requires working on US shifts!