Role: Network Engineer Experience: 4- 7 years Responsibilities: Operational Support Services Sr Network Engineer + Act in a network engineering role on a team providing 24x7x365 operational support of a large heterogeneous network + Collaborate with network architects to design and implement functional company networks. + Provide feedback to improve existing architecture to deliver a scalable, highly reliable network + Managing and mentoring junior Network Engineering staff. + Delegating networking maintenance tasks to junior staff. + Delegating networking maintenance tasks to junior staff. + Act as escalation point for the resolution/execution of incidents, service requests, changes + Troubleshoot and resolve network related performance issues + Log all customer interactions, filling out detailed information in tickets and document resolutions. + Contribute to documented process improvements. + Coordinate support activities with multiple user departments and internal teams, as well as third party vendors. + Build and maintain positive, constructive partnering relationships with the client community. + Responsible for maintaining various network projects with our client base. + Interact with all levels of clients supporting all aspects of infrastructure technology in their environment. + Participate in afterhours maintenance windows + Participate in an on-call rotation schedule + Stay current with latest trends in technology and the management and integration of those technologies Qualifications: • Bachelor's Degree or equivalent experience required • Minimum of 3 years' experience in supporting a complex network environment • Managed Services experience preferred • Entrepreneurial spirit, self-motivated and customer focused mindset essential • Highly organized with concentrated attention to detail preferred • Proven track record working in a team environment and independently • Ability to manage a number of simultaneous activities while demonstrating accountability • Strong attention to detail and problem solving skills with quick adaptation to change • Solid communication and interpersonal skills – personable, effective communication style required with presentation experience • High emotional intelligence required for internal/external relationship development and management Technical Qualifications: + Advanced knowledge of network design, network operation or network automation + At least 3 years of experience working with complex, high performance networks with many sites (data centers and/or branch locations) + Advanced knowledge of one or more of: Arista EOS operating systems, F5 load balancers, Infoblox and Palo Alto firewalls + Knowledge of routing protocols including BGP, OSPF and Multicast + Troubleshooting experience using Ekahau, packet capture, NetFlow. NetMRI, Splunk, Endace, CA Spectrum, Thousand Eyes a plus + Excellent leadership and mentoring skills. + High level problem-solving and communication skills. + Network automation skills