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The Network Engineer III – Wi-Fi will play a critical role in maintaining the availability, security, and efficiency of our Wi-Fi infrastructure for QTS’ internal and external customers. This engineer will be required to evaluate, deploy, and maintain Wi-Fi management hardware and software. This individual will be a part of a larger Network and Network Security team and the ideal candidate has expertise in Wi-Fi technology, advanced routing and switching, network security, and operational/program management. This engineer will also serve as QTS’ main point of contact for Wi-Fi related issues at our data centers and respond with exceptional customer service to the site teams and with a sense of urgency. Further, trending of issues and monitoring of service health and availability is required.

RESPONSIBILITIES, other duties may be assigned.

Design, implement, and manage Wi-Fi infrastructure to provide high availability as a service provider to internal and external QTS customers across a large portfolio of state of the art data centers.Troubleshoot and resolve network-related issues promptly, identifying root causes and implementing corrective actions to prevent reoccurrence. Platforms include but are not limited to Cisco Nexus, Cisco Catalyst, Palo Alto NGFW, SDWAN technologies.Collaborate with QTS InfoSec teams to develop, test, and refine network security solutions for our wireless technologiesConfigure, monitor, and maintain Wi-Fi platforms and appliances, staying up-to-date with the latest technologies and best practices in the field.Provide subject matter expertise in advanced routing and switching protocols, optimizing network traffic flow, minimizing latency, and maximizing network performance.Design and implement complex network topologies, ensuring seamless integration of various network components while adhering to security and scalability standards.Collaborate with cross-functional teams to define network requirements for new projects, ensuring alignment with business goals and network best practices.Stay current with industry trends, emerging technologies, and advancements in Wi-Fi and networking, and apply this knowledge to enhance the organization's Wi-Fi infrastructure.Participate in on-call rotation to provide timely support for network emergencies and incidents.Demonstrate current industry knowledge as it pertains to the following; Management of peering/IX/NAP issues, a proficient level of understanding in contemporary network architectures, networking security protocols/procedures, and network scaling/capacity issues.

BASIC QUALIFICATIONS

Bachelor’s degree in Network Engineering or related degree or equivalent professional experienceFive or more years of progressive operational experience in network engineeringFive or more years of experience managing WLAN platformsExpertise in networking concepts and protocols such as: 802.11a, 802.11b, etc. 802.1X, WiFI 6/7, BGP, OSPF, VLAN/VXLAN, STP, HSRP/VRRP, IPv4/IPv6 subnetting.

PREFERRED QUALIFICATIONS

Data Center ExperienceAnsible and/or NetDevOps experienceRelevant network engineering certifications such as CCNA, CCNP, CCIE, JNCIP, JNCIEService provider experience, preferably in a Data Center environment.Advanced skill level with networking operating systems, such as Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)

KNOWLEDGE, SKILLS, AND ABILITIES

Strong communication skills. Ability to convey technical requirements and concepts, commensurate to one's level, to technical and non-technical clients and corporate audience.Excellent written and oral communications, problem solving and process management skills.Ability to work well within a team environment in a matrixed organization.Interpersonal skills with the ability to interface with all levels of the organization.

This position is bonus eligible.

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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.  We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.