Job Description:

We are looking for a new Network Field Operations Technician  to join our team of technicians in Spain. The core duties of this position require delivering field service at AT&T PoP’s (Point of Presence) within Spain and Portugal.

The scope of onsite tasks:

Core HW Equipment installation (Cisco, Juniper, HP, Hitachi, Ciena, Patch Panels etch) including cabling work either copper and fiber at customer's siteProblem determination and troubleshooting on Network ComponentsCustomer provisioning (Access and Backbone circuits)Network maintenance and planned workCircuit measurements and test.  

Responsibilities include:

Supporting proposed projects, track detailed plan schedulesParticipating in project meetings to support project teamPerforming technical analysis of hardware and transmission facilities using various diagnostic tools, commands  and Data Testers  in support of efficient network operationsManaging external interfaces with Telehouse, 3rd party suppliers and main Telco providers  for provisioning and maintenance tasksManaging internal interfaces with SD (Service delivery), PIMs (Project Implementation Manager), NRCs (Network Reliability Center), GAM ( Global Access management) and NP&E ( Network Planning & Engineering).Directing and controlling the activities of 3rd  party field technicians as per AT&T standards  Supporting HW configuration updatesDocumenting and reporting action itemsSite Survey scheduled to remote POP (National and International) in order to verify quality and status of the site. 

Education:

Computer Science or Electronic diploma

Key Competencies required are:

Fluent Spanish and solid English, oral and written.Knowledge of IP and Telecommunications standards Understanding of Wide Area Network (WAN) and Local Area Network (LAN)Wide knowledge of PTT / Carrier technologies and standards (Circuits E1-E3-T3 STMx, Ethernet and Ethernet over SDH/SONET  etch.) Knowledge of testing methodology and usage of test equipment for circuits certificationFundamental knowledge of Coax  Copper and Fibers cabling systems / adapters / interfaces and their installation &  handlingPrinciples of electrical engineeringExcellent  in Problem Solving Car driver’s license and active driverTeam player, well-organized and self-motivated person, capable to take initiatives and responsibilities. Strongly process- and customer-oriented with high quality result oriented approachAvailability to travel abroad if required

Location: Madrid, Spain

Core Working Time:

8AM to 6PM CET, required flexibility in working hours for maintenance activities  (including nights and weekend)With ability to work on-call 7x24 hours if necessary

Weekly Hours:

40

Time Type:

Regular

Location:

ESP:M:Madrid / Calle Del Principe De Vergara 112 - Adm: Calle Del Principe De Vergara 112

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-37842 Date posted 09/25/2024