*Why live in Helena, Montana?* · Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide. · It is a relatively quiet place to call home where small-town living collides with outdoor adventure. · Helena has a rich history and was originally founded as a gold camp during the Montana gold rush. · Learn more about moving to and/or living in Helena, Montanahere.** * * *Why should you keep reading and consider working here?* We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in theState Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government. (You can learn more about SITSDhere.) * * *What is this career opportunity? * This position performs basic installation, maintenance, problem diagnosis, and repairs of all types of network equipment and connectivity issues. It is also responsible for cabling, fiber install, preparing, splicing and troubleshooting inside and outside plant fiber optic cables and systems. This position supports the continued functioning of governmental services by ensuring network connectivity to state facilities. Travel is required up to 30% of the time with 10% including overnight. *What are we looking for?**__* *Education and Experience:* // · Associate’s degree in information technology, Computer Science or a related field and · 2 years of applicable cabling and network diagnostics experience · Other combinations of education and experience may be considered on a case-by-case basis. * * **** *Competencies:* / //Knowledge required for the first day of work*:*/ * Knowledge of data network operations including switching, routing, voice and video technologies * Knowledge of ANSI/TIA/EIA cabling standards & National Electric Code * Knowledge of network diagnostic tools and equipment required /Skills/ * Basic network equipment configuration and install * Experience installing and certifying structured cabling systems * Writing technical ticket requests and communication specifications * Experience with customer invoicing for services / / /Ability to:/ * Learn quickly * Effectively communicate with diverse levels of management and stakeholders * Provide excellent customer service * Communicate technical issues to non-technical individuals * Work independently with minimal supervision and/or as part of a team * Data network operations including switching, routing, voice and video technologies. * ** * *Does this sound like you?* Please tell us how and why by submitting your*resume and**cover letter.* /(Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)/ *What can you expect from us in return for your hard work?* Ø Lookhereto see the additional benefits! They include: o Work/life Balance o Health Coverage o Retirement plans o Paid Vacation and Sick Leave and Holidays o And more… Ø *Public Service Loan Forgiveness (PSLF) –*Employmentwith the State of Montana may qualify you to receive student loan forgiveness under the PSLF.** * * *Other important information to be aware of.*** · This position requires the successful completion of a criminal background check.** · Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.** **Title:** *Network Infrastructure Technician (66132)* **Location:** *Helena* **Requisition ID:** *25140158*