Network Operations Center Engineer (NOC)Posted 3 hours ago €45k - €70k EUROS (DOE)Job Reference: 36656

Leading Social Gaming Company on the lookout for NOC Engineers

 

Form part of a well-established company with international operations Join a new cross-cultural team

 

Salary: €45k - €70k EUROS (DOE)

 

Fully Remote Opportunity

 

 

NOC Engineer:

 

Key Responsibilities:

Monitor Systems & Networks: Proactively monitor servers, networks, and other critical infrastructure for performance, availability, and security issues using specialized monitoring tools. Incident Response & Troubleshooting: Quickly identify, troubleshoot, and resolve network and system issues, ensuring minimal downtime. Escalate issues to relevant teams when necessary. Maintain SLAs: Ensure that service levels are maintained in terms of availability, performance, and reliability by adhering to established SLAs and operational procedures. Communication & Reporting: Collaborate with internal teams and provide clear and concise updates during incidents, ensuring stakeholders are informed of progress and resolution times. Prepare incident reports and system performance summaries. Documentation: Maintain accurate documentation of network infrastructure, incidents, and issue resolution procedures. Contribute to knowledge base and create runbooks for commonly occurring issues. Optimization & Continuous Improvement: Identify areas for improvement within monitoring systems and processes. Collaborate with teams to enhance infrastructure reliability and performance. Automation & Scripting: Utilize automation tools and scripts to streamline monitoring, incident detection, and troubleshooting processes. Collaboration: Work closely with DevOps, network, and security teams to ensure a seamless and secure IT environment.

 

Requirements:

3+ years of experience in a NOC or similar technical support role. Solid understanding of network protocols (TCP/IP, DNS, DHCP, VPN, etc.) and troubleshooting techniques. Experience with monitoring and ticketing systems such as Nagios, Zabbix, Grafana, or similar. Strong problem-solving and critical thinking skills, with the ability to resolve issues under pressure. Familiarity with cloud environments (AWS, Azure, or Google Cloud) and virtualization technologies (VMware, Hyper-V). Scripting knowledge (Bash, Python, or PowerShell) is a plus. Excellent communication skills and the ability to collaborate effectively with cross-functional teams. Willingness to work in shifts.

 

Preferred Qualifications:

Experience with automation and infrastructure-as-code (e.g., Ansible, Terraform) is a plus. Certifications in network or cloud technologies (e.g., CCNA, AWS Certified Solutions Architect) would be an advantage.

eading Social Gaming Company on the lookout for NOC Engineers

 

Form part of a well-established company with international operations Join a new cross-cultural team

 

Salary: €45k - €70k EUROS (DOE)

 

Fully Remote Opportunity

 

 

NOC Engineer:

 

Key Responsibilities:

Monitor Systems & Networks: Proactively monitor servers, networks, and other critical infrastructure for performance, availability, and security issues using specialized monitoring tools. Incident Response & Troubleshooting: Quickly identify, troubleshoot, and resolve network and system issues, ensuring minimal downtime. Escalate issues to relevant teams when necessary. Maintain SLAs: Ensure that service levels are maintained in terms of availability, performance, and reliability by adhering to established SLAs and operational procedures. Communication & Reporting: Collaborate with internal teams and provide clear and concise updates during incidents, ensuring stakeholders are informed of progress and resolution times. Prepare incident reports and system performance summaries. Documentation: Maintain accurate documentation of network infrastructure, incidents, and issue resolution procedures. Contribute to knowledge base and create runbooks for commonly occurring issues. Optimization & Continuous Improvement: Identify areas for improvement within monitoring systems and processes. Collaborate with teams to enhance infrastructure reliability and performance. Automation & Scripting: Utilize automation tools and scripts to streamline monitoring, incident detection, and troubleshooting processes. Collaboration: Work closely with DevOps, network, and security teams to ensure a seamless and secure IT environment.

 

Requirements:

3+ years of experience in a NOC or similar technical support role. Solid understanding of network protocols (TCP/IP, DNS, DHCP, VPN, etc.) and troubleshooting techniques. Experience with monitoring and ticketing systems such as Nagios, Zabbix, Grafana, or similar. Strong problem-solving and critical thinking skills, with the ability to resolve issues under pressure. Familiarity with cloud environments (AWS, Azure, or Google Cloud) and virtualization technologies (VMware, Hyper-V). Scripting knowledge (Bash, Python, or PowerShell) is a plus. Excellent communication skills and the ability to collaborate effectively with cross-functional teams. Willingness to work in shifts.

 

Preferred Qualifications:

Experience with automation and infrastructure-as-code (e.g., Ansible, Terraform) is a plus. Certifications in network or cloud technologies (e.g., CCNA, AWS Certified Solutions Architect) would be an advantage.