Atlanta, GA, 30309, USA
7 days ago
Network Operations Engineer
**Role Summary:** The Engineer IT Infrastructure Engineering contributes to the design, engineering, implementation, deployment, documentation, testing, and ongoing capacity planning of infrastructure solutions, such as hardware, networks, software and systems configuration solutions. The Engineer IT Infrastructure Engineering is an experienced individual contributor within a project/work team with advanced knowledge of job area. The Engineer IT Infrastructure Engineering may provide general guidance, direction and/or training to entry-level professionals. **Your Day to Day:** + Creates processes and templates for infrastructure implementations. + Create and implement network designs in support of IHG hotels and infrastructure + Provides solution documentation in support of operational readiness, may include training, process development and explanation of standards. + Creates and set standards for hardware, networking, software and configuration management. + Evaluates the impact of proposed or required changes (internally and by vendors) especially in the areas of hardware, networking, software, performance, maintenance and cost; provide recommendations to management with an impact assessment. + Serves as an escalation point for operations (Tier 3 support) for complex solution resolution, and contributes to root cause analysis (may involve on call rotation). + May contribute to proofs of concept for technology solutions. **What We Need From You:** + 5+ years of progressive experience in multiple disciplines and technologies related to infrastructure solutions. + Proficient in implementing and maintaining global integrated infrastructure, with knowledge of networking, operating systems and applications. + Familiar with project management lifecycle, network and device monitoring and management + Knowledgeable in network protocols (TCP/IP), monitoring tools, and voice technologies (Genesys, IVR), including call recording platforms. **Location** – Atlanta GA (Hybrid – in office 3 days a week) The salary range for this role is $58,834 to $103,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employee. At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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