Are you excited about solving operational challenges and want real responsibility and ownership for how your program performs? The Sub Same Day team in AMZL Network Planning Org is looking for a Launch and Expansion Manager with a proven record to own part of the delivery program for an exciting new customer offering with faster delivery times. This role can be located in London or Luxembourg.
SSD-Direct is at the forefront of last mile and ultra-fast fulfillment/delivery innovation. As a Launch and Expansion Manager, you'll have the opportunity to sit at the apex where technology meets operations. We're looking for a leader capable of diving deep into project milestones, reviewing opportunities to accelerate launch timelines, formulating key insights to communicate with senior leaders, and defining/driving projects to improve our network on behalf of our customers.
You will be a key team member responsible for collaborating with many partner teams from operations to tech/engineering to find opportunities and build short-term and long-term roadmaps. The ideal candidate for this role will be highly analytical, creative, motivated, have strong business judgment, and a talent for problem-solving in a fast-paced and ambiguous environment.
A successful candidate will demonstrate these key skills:
• Strong analytical and quantitative skills to identify opportunities, estimate improvements, and streamline and automate their work.
• Knowledge of operations, continuous improvement, and structured problem-solving (which may include Lean Six Sigma or Theory of Constraints).
• Ability to earn trust and influence a broad group of stakeholders worldwide to achieve program goals.
• Curiosity and ability to understand complex technical systems and processes.
• Forensic attention to detail.
• Ability to manage multiple, competing priorities simultaneously.
• Ability to work in a nascent, rapidly changing, and ambiguous environment.
• Ability to clearly communicate in both written and spoken form to stakeholders at different seniority levels and in different functions.
• A willingness to roll up your sleeves and do whatever is necessary; the mentality of an owner.


Key job responsibilities
- Ownership of Launch timelines and launch performance focusing on quality and cost
- Strategic workstream to improve Same Day offering across EU and UK
- Working on out-of-the-box initiatives to holistically improve Speed in EU and UK.
- Responsibility for apprising multiple senior stakeholders (L10+) in the different forums about the program and latest updates.
- Leading peak planning and capacity solves