MAJOR FUNCTION:

The network coordinator will independently manage the intake of new cancer patients and help bridge the gap between the clinician and patient. Will meet with new cancer patients at time of diagnosis and assist in coordinating care across the health network and expedite scheduling to keep patients moving through treatment. Assists in assessing and removing barriers such as transportation and financial barriers and utilizes critical thinking to recommend appropriate support services. Will work independently in conjunction with the patient’s multidisciplinary care team to provide a high-quality patient experience across the network. Will assist in providing continuity and coordination of patient care and track patient outcomes and relevant data throughout the system. Participates in educational and community activities and assumes responsibility for ongoing growth within the role. Coordinates and handles various cancer care and screening programs as directed (such as low dose lung CT).

QUALIFICATION:

Education & Experiences:

High School Diploma or equivalent required, college degree preferred. Previous 1-year experience in oncology required, 2-3 years of experience in oncology preferred. 

Certification/Licensure:    

Lay Navigation certification preferred (AONN)

Knowledge & Skills:

Proficiency with Microsoft Office and Excel required.  Customer service skills required.  Strong communication and listening skills.  Excellent interpersonal skills with attention to patients’ social, emotional, and psychosocial needs.  Ability to demonstrate empathy, integrity, honesty and compassion in difficult conversations.  Basic understanding of diagnostic testing, cancer processes and medical terminology.  Self-motivated with attention to detail. Physical Requirements: 
N: Never       O: Occasionally (<20%)       F: Frequently (20%-80%)       C: Constantly (>80%)           Lifting <20lbs    O Standing    F Sitting     C Lifting 20-50lbs    O Climbing   O Kneeling     O Lifting>50lbs    N Crouching   O Reaching     F Carrying    F Hearing   C Walking     C Pushing    F Talking   C Vision     C             Environmental Conditions:           Noise    F Varied Temperatures    F Cleaning Agents    O Noxious odors   O Patient Exposure    C Operative Equipment    F