Job Description Summary:

Fortinet is looking for Network QA Engineer to join the EMEA Customer Readiness Testing team in Sophia Antipolis Technical Assistance Centre, France. This is a technical role, delivering post-sales testing service to key customers.

The Customer Readiness Testing team performs tests designed to specifically replicate the customer environment in which the Fortinet products are used with the end goal to improve the confidence in our released software builds.
The position requires candidates with strong experience in network security (preferably in a technical support or QA role) and the ability to gather and analyze customer information, to set up complex testing platforms, to define and execute test cases, and to detail the test results in service reports delivered to customers.
 

The position entails an excellent ability to clearly write all detailed information and to understand and interpret written information.
 

Key Responsibilities:
 

• Thorough understanding of the customer testing requirements and analysis of customer information (Fortinet devices configuration and monitoring details)
• Writing project related documents (Topologies, Test Plan, Methods of Procedures) with any required technical architecture diagrams
• Provisioning and commissioning of the System Under Test to reproduce the customer environment on CRT Data Center equipment
• Configuring the traffic generators (FortiTester / Spirent / Ixia) to simulate traffic alike the traffic monitored in customer production environment
 

Job Description

• Define and execute some test cases according to the testable requirements
• Analysis and technical investigation of problems involving all Fortinet products
• Follow-up with R&D departments to resolve product issues
• Documenting all test results in a test report to deliver and present to customer at the end of CRT campaign
• Administration of CRT systems (Docker containers, VMware ESXi)
• Creation of technical documentation and bulletins to improve knowledge base
• Follow the CRT processes for driving the completion of test campaigns
• Develop core competency on Fortinet’s product line and technologies
• Work closely with Support organizations
 

Skills and Attributes Requirements:
 

• Proficient spoken and written English
• Strong understanding of data networking protocols, specifically TCP/IP, routing and switching is required
• Very good presentation and technical documentation skills
• Good troubleshooting skills with a structured approach to problem solving
• Administrator level working knowledge of Linux, Docker and VMware systems
• Experience with security products firewalls, IPsec, IDS/IPS, Anti-Spam, AV
• Good understanding of Web application concepts, security and vulnerabilities
• Work experience with Fortinet products an advantage
• Positive, communicative and customer-oriented attitude
• Ability to work in multicultural team environment
• General knowledge of software testing an advantage
• Scripting knowledge an advantage
 

Educational and Experience Requirements:
 

• Four years or more experience in network security (technical support or QA)
• Graduate of network and security engineering school
• Advanced knowledge of English (written and spoken), other languages are an advantage