The Network Security Engineer (NSE) Focuses on continuous operations for health and performance, incident, change and problem management of the supported configuration items. Perform research and investigation if the firewall does not perform as expected or a potential firewall health issue is identified. Alignment with the ITIL standards by observing the Incident Management lifecycle processes. The position requires hands-on technical work, a comprehensive understanding of today’s information security challenges, domains, concepts, and principles, as well as solid firewall management discipline and communication skills.

When it is not technically feasible to install monitoring, member will monitor the data stream coming from device. Initiate additional time-based checks if contact with a managed technology/device is lost. Create a trouble ticket in the event of a performance problem or potential health issue of the managed devices/technologies. Begin research and investigation of the documented issues. If the managed technology is identified as the potential source of a network-related problem, examine the configuration and functionality for potential issues. Display the device health and outage ticket in the tool. Follow incident and change management procedures to solve issues and provide business continuity. Monitor Service Level Agreements (SLAs) for responsiveness and coverage. Provide regular reports and statistics for service management. Reviews and assist security assessments. Enforces security policy and procedures. Other duties related to the technologies managed by the team as assigned. 24 x 7 operational environments, varied shift schedules may include day, night, and weekend hours

 

Bachelor’s degree in computer science or other related disciplines (Required). Language requirement: English (Required). Cisco Certified Network Associate Security (CCNA Security) training or equivalent (Required). Palo Alto Networks Certified Network Security Engineer (PCNSE) training (Required). Palo Alto Networks Certified Network Security Administrator (PCNSA) training (Required). Cisco Certified Network Associate R&S (CCNA) training or equivalent (Desired). Network Security Micro segmentation with Illumio/NSX technology or equivalent vendor (Desired). Cisco Umbrella Security Solution or equivalent vendor (Desired). Network Access Control (NAC) with ForeScout or equivalent vendor (Desired). End Point Security Protection solutions with Microsoft Defender Suite or equivalent vendor (Desired). Akamai Technologies solution knowledge (Desired). 2+ years, hands-on, broad-based information security experience. 2+ Managing Firewalls Cisco ASA Firewalls/Firepower devices and Palo Alto NGFW 2+ Managing Firewalls with CDO or Panorama  SOC Line 1 similar experience. Customer service and ability to remain calm, tolerant, and professional in a stressful and demanding environment. Familiar with SOX, PCI DSS, ISO 27000, NIST SP 800 A self-starter with strong interpersonal skills and the ability to work independently. Experience of operational security monitoring, metrics, and reporting Strong verbal and written communication.  Implement best practices for firewall management compliance with internal firewall policies. Monitoring of service levels for incidents and requests Incident Response.