Job title: Network Support Engineer
Location: Barranquilla, Colombia
Experience: 6 months
Education: Bachelor’s degree

Roles and Responsibilities:

The role of the Network Engineer is to respond to troubleshoot tickets, act as the customer’s point of contact for reported problems and troubleshoot problems to resolution. This will involve extensive conversations with customers and other Network Engineers, duplicating the reported problem in the laboratory and, using extensive IP networking and network security knowledge to resolve the problem.

Required Skills & Desired Skills: 

English Language with B2/B2+High School Diploma as a Minimum Experience in Support Engineers CCNA or equivalent required; CCNP or other certifications are desired Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Are you comfortable working in an onsite setting?(Required)YesNoHow many years of Technical Support experience do you currently have?(Required)0 – 3 Months3 -6 MonthsMore than 6 MonthsDo you have any experience working in the BPO industry?(Required)YesNoAre you fluent in English?(Required)YesNoCurrent location?(Required) Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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