Responsible for analyzing and directing IT related activities of the organization/program with managerial responsibilities for staff assigned to the IT department or program. Accountable for ensuring continuity of computer, network, and application services for users throughout the organization and customers’ external to the organization through planning, technical leadership, and project management. + Troubleshoot application and infrastructure performance issues, develop recommendations, and implement improvements to resolve trouble tickets from the NOC. + Maintain current networks, through migration, and new network environment – wireless and wired, maintain performance tools used to troubleshoot application and network performance issues. + Network Subject Matter Expertise in support of all aspects of the USCIS Network Infrastructure is required - SDN, Advanced Routing. + Network Infrastructure includes routers, switches, Load Balancers, Riverbeds + Firewalls, Wireless Access Points, ISE, and Wireless concentrators and IDS/IPS devices. **Minimum Qualifications** + Bachelor’s Degree in IT, Computer Science or a related field, or equivalent relevant experience; master’s degree preferred. + 7-10 years of experience in Information Technology including a minimum of four (4) years of experience in cloud technologies such as but not limited to Azure and AWS. Google Cloud Platform (GCP) desired. + Cisco Certified Internetwork Expert (CCIE) with continuous certification updates throughout the performance period as credentials are retired. **Other Job Specific Skills** + experience designing critical network infrastructure for a large / complex network. + Experience with infrastructure and network automation platforms and coding + Experience designing and implementing enterprise solutions that increase the availability and security of the enterprise. + Experience in developing technology roadmaps. + Expert level understanding of network technologies. (SDN, SDWAN, routing, switching, firewalls, wireless, application load balancing, network visibility.). + Expert level understanding of network practices, and protocols. + Extensive experience with on premise physical infrastructure and Virtualization technologies. + Expert knowledge of route optimization, dynamic routing, packet aggregation, IPV6, and Border Gateway Protocol (BGP). + Extensive experience with networking and security methods and tools. + Experience performing network troubleshooting to isolate and diagnose common network problems at a SME level. + Expertise with major networking products from companies similar to Cisco, Juniper and VMWare delivered via major cloud providers. + Experience with managing and using DevOps concepts. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.