We are seeking a Network Technician to join our team in the Hanover, MD area. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.
Responsibilities\:
• Provide first in line technical support to internal and external personnel using computer systems on highly complex domain environment.
• Analyze, troubleshoot, and resolve support issues related to desktop hardware and/or software.
• Create, maintain and distribute workstation and thin client operating system images.
• Hardware & software installation, upgrades, troubleshooting, repair, monitoring, tuning, automation scripting and general user support.
• Effectively assess customer needs and either resolve or escalate to the appropriate team.
• Act as an escalation point to Tier 1 technical staff.
• Create, Modify, Disable and troubleshoot Active Directory user accounts, groups, objects and GPO’s.
• Network evaluation, hardware/software installation, upgrades, troubleshooting, repair, monitoring, tuning, automation scripting and general user support.
• Duties will also include maintaining system documentation, developing infrastructure support procedures, and providing security support.
We are seeking a Network Technician to join our team in the Hanover, MD area. The work environment is fast-paced and sometimes involves extreme deadline pressures. The nature of the work requires a high degree of teamwork and cooperation with other members of the staff as well as individuals across the Company and Customers.
Responsibilities\:
• Provide first in line technical support to internal and external personnel using computer systems on highly complex domain environment.
• Analyze, troubleshoot, and resolve support issues related to desktop hardware and/or software.
• Create, maintain and distribute workstation and thin client operating system images.
• Hardware & software installation, upgrades, troubleshooting, repair, monitoring, tuning, automation scripting and general user support.
• Effectively assess customer needs and either resolve or escalate to the appropriate team.
• Act as an escalation point to Tier 1 technical staff.
• Create, Modify, Disable and troubleshoot Active Directory user accounts, groups, objects and GPO’s.
• Network evaluation, hardware/software installation, upgrades, troubleshooting, repair, monitoring, tuning, automation scripting and general user support.
• Duties will also include maintaining system documentation, developing infrastructure support procedures, and providing security support.
Clearance Required\: TS/SCI w POLYGRAPH
Minimum Years of Experience and Education\: Two (2) years user and desktop support experience OR a Computer Science oriented Associate degree or higher is required.
Required Certifications\:
• CompTIA Sec CE (or equivalent) required;
• Cisco certified Entry Network Technician (CCENT), Network , or equivalent certification required but may be waived depending on education and experience.
Other Requirements\:
• Experience with Windows desktop and server operating systems.
• Experience creating, maintaining and deploying workstation and thin client images through PXE boot, SCCM or other image management platforms.
• Experience managing and configuring Active Directory user accounts, groups, objects and GPO’s.
• Working knowledge of TCP/IP networking, networking architecture, computer and operating systems.
• Working knowledge of information technology security principles, common threats, and vulnerabilities.
Preferred\: (nice to have but not required)
• A working knowledge of Linux operating systems.
• Experience with Atlassian Tools (Confluence, Jira, Bitbucket, etc.)
• Experience with monitoring solutions (Nagios, Whats Up Gold, etc.)
• Experience with VoIP telephone systems.
• Experience with VMWare to include building and configuring windows and/or linux virtual machines.
• Experience with network security principles, threats, and vulnerabilities.
• Ability to work independently while being conscious of how your work interacts with that of others.
• Possess drive, enthusiasm, and attention to detail.
• Ability to work flex and overtime hours with some weekend hours expected.
• Ability to solve problems quickly and completely; analytical problem-solving skills; adept at root-cause analysis and mitigation.
• Effective communication, writing, documentation, and requirements gatherings skills are needed to be effective in this role for working with other members of the Team and with the Customer to meet the requirements of the program.
• Bachelor’s degree in Computer Science or related field is desired but not required
• Experience with hardening systems and reading/implementing STIG guidance is strongly desired.
Amentum’s health and welfare benefits are designed to invest in you and in the things you care about. Your health. Your well-being. Your security. Your future. Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan. Employees will also receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave. Hired applicants will be able to purchase company stock and have the opportunity to receive a performance discretionary bonus.
The base salary range for this position is $160 to $170k. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
*Clearance Required\: TS/SCI w POLYGRAPH
Minimum Years of Experience and Education\: Two (2) years user and desktop support experience OR a Computer Science oriented Associate degree or higher is required.
Required Certifications\:
• CompTIA Sec CE (or equivalent) required;
• Cisco certified Entry Network Technician (CCENT), Network , or equivalent certification required but may be waived depending on education and experience.
Other Requirements\:
• Experience with Windows desktop and server operating systems.
• Experience creating, maintaining and deploying workstation and thin client images through PXE boot, SCCM or other image management platforms.
• Experience managing and configuring Active Directory user accounts, groups, objects and GPO’s.
• Working knowledge of TCP/IP networking, networking architecture, computer and operating systems.
• Working knowledge of information technology security principles, common threats, and vulnerabilities.
Preferred\: (nice to have but not required)
• A working knowledge of Linux operating systems.
• Experience with Atlassian Tools (Confluence, Jira, Bitbucket, etc.)
• Experience with monitoring solutions (Nagios, Whats Up Gold, etc.)
• Experience with VoIP telephone systems.
• Experience with VMWare to include building and configuring windows and/or linux virtual machines.
• Experience with network security principles, threats, and vulnerabilities.
• Ability to work independently while being conscious of how your work interacts with that of others.
• Possess drive, enthusiasm, and attention to detail.
• Ability to work flex and overtime hours with some weekend hours expected.
• Ability to solve problems quickly and completely; analytical problem-solving skills; adept at root-cause analysis and mitigation.
• Effective communication, writing, documentation, and requirements gatherings skills are needed to be effective in this role for working with other members of the Team and with the Customer to meet the requirements of the program.
• Bachelor’s degree in Computer Science or related field is desired but not required
• Experience with hardening systems and reading/implementing STIG guidance is strongly desired.
Amentum’s health and welfare benefits are designed to invest in you and in the things you care about. Your health. Your well-being. Your security. Your future. Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan. Employees will also receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave. Hired applicants will be able to purchase company stock and have the opportunity to receive a performance discretionary bonus.
The base salary range for this position is $160 to $170k. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.