Cisco, firewall, voice, Citrix, Netscaler, EIGRP, OSPF, Router, Active Directory Top Skills' Details• 1+ years of Network experience (installing and troubleshooting of network devices, routing and switching experience, network connection issues) • Familiarity with VoIP technologies • Great communication skills (go-getter, collaborative) *Ticketing system, they get about 50 tickets a day a lot are little issues that don’t take to long to fix *Provide technical support *Test and evaluate existing network systems (analog program –done the line) *Would take few years of experience / assessments around basic security, VoIP, network Nice to have: • CCNA or CCNP cert Description • Collaborated with team on the deployment of Cisco 3850 switches to replace Cisco 6500 switches that were almost end of life for IDF remediation project across the organization • Work with senior voice Engineer for organization migration from four (4) to six (6) digit extension deployment • Investigated, troubleshot and mitigated voice and network tickets on a daily basis • Perform as needed in a weekly on call team rotation that requires consistent monitoring and awareness of network conditions • Configure digital and analog lines which includes but not limited to digital phone lines, fax lines and analog phone lines • Meet with stakeholders to plan and configure phone lines for department transitions, relocation and reorganization • Execute IOS upgrades using Cisco prime infrastructure (automation) and manual configuration to upgrade IOS image for Cisco 3850 switches across the organization to achieve a standard IOS image for all 3850 devices • Add network devices using prime infrastructure, Solarwinds and Cisco Identity Service Engine (ISE) for management and monitoring of network devices • Configure and setup Informacast IP speakers and also Cisco phones to announce emergency information to users within a defined range • Setup call agents for extension mobility profile or registered agent to phones using Cisco Unified Communication Manager (CUCM) and Cisco Unified Contact Center Express (UCCX) • Configure and troubleshoot user profiles on Calabrio voice recording and monitoring system across the organization, to help supervisors monitor call agent workflow for call centers • Work with team members to configure system call handler for the transferring and routing of calls to the appropriate department according to specific requirement Skills Cisco, firewall, voice, Citrix, Netscaler, EIGRP, OSPF, Router, Active directory Top Skills Details Cisco, firewall, voice, Citrix, Netscaler, EIGRP, OSPF Additional Skills & Qualifications This Technician must be someone who is passionate about serving others and who is willing to work off-hours if required to keep the network up and running. Experience Level Expert Level Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Diego,CA. Application Deadline This position is anticipated to close on Feb 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.