About this opportunity:
The Networks C&E Delivery SME has a pivotal role that leads with impact, driving the success of construction, site acquisition and integration operations through effective coordination and leadership. This position serves as a dynamic expert between central teams, architects, regions, territories, and delivery teams to provide needed expertise during customer deliveries. The Delivery SME will have a direct impact on customer satisfaction, process efficiency, quality assurance, team development, and overall project success. This role requires strong leadership, communication, and problem-solving skills to deliver exceptional results and foster a productive work environment.
What you will do: In the pre-sales phase and early phase of the project, providing input to the Customer Project Manager and/or Business Development on the level of efforts (including amount of hours) required based on the scope of the project, which will be used to develop the support the cost structure of the project Lead with impact by establishing strong connections between territory teams, training support, Environmental Health and Safety (EHS), by fostering collaboration and maximizing the collective expertise. Champion quality assurance by conducting rigorous audits, meticulously assessing processes, and empowering the team to continuously improve and meet the highest standards. Expert Technical knowledge of multiple customer construction standards, Ericsson construction practices and Ericsson back office functions to direct any back office or supplier team as required. Elevate safety and quality standards by performing Root Cause Analyses (RCAs) on issues and incidents, developing effective corrective actions, and fostering a culture of safety and excellence. Cultivate an environment of self-sufficiency and confidence, empowering team members to take ownership of their work, excel in their roles, and contribute to the overall success of projects. Representing Ericsson on Customer Calls for Technical Anomalies to drive solutions and provide training and understanding of solutions to offshore teams. The skills you bring: Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience). Proven track record of leading with impact in construction management or a similar role. Deep knowledge of construction or related processes, safety protocols, and quality standards, applying them effectively to drive exceptional outcomes. Exceptional communication skills, inspiring and motivating team members while building strong relationships with stakeholders at all levels. Strategic problem-solving and decision-making abilities, enabling effective resolution of complex challenges. Attention to detail and multitasking skills, ensuring meticulous oversight of multiple priorities and competing demands. Exemplary leadership qualities, developing solutions and leading teams to achieve their full potential. Flexibility to work outside regular business hours and travel as required.Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that´s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Piscataway
Job details: Service Delivery Management
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is listed below. The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
• NJ: $95,000 - $124,750
STV: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical plan options, 2 of which are PPO plans requiring employee contributions to the cost of premiums, and a High Deductible Health Plan (HDHP) with no premiums for employees and dependents. In addition, Ericsson offers free dental coverage, employee paid vision coverage, and other company paid physical wellness programs.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson’s 401(k) plan offers an automatic 3% company contribution and up to a 4% company match, leading to a maximum company contribution of 7% annually. Employees will also receive company paid basic life and accidental death and dismemberment coverage and paid company short-term and long-term disability benefits. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided up to 40 days of paid time off per year, including 15 days of accrued annual vacation, 3 personal days, 11 paid holidays, 10 sick days, and 1 volunteer day. Please note paid time off is pro-rated based on the employee’s start date. Those with additional vacation time at the end of the year may sell one week of vacation, equal to a week of pay. Furthermore, Ericsson provides up to 16 weeks of maternity/medical leave, 6 weeks of paternity or adoption leave at 100% of pay, and medical leave at 100% or 66 2/3% of pay, based on length of service.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, adoption assistance, matching gifts, and recognition programs.