Site: The General Hospital Corporation

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

MGH has been named a top hospital for consecutive years, receiving high rankings for neurological treatment and several physician-scientists gaining national and international recognition for their clinical and/or research efforts. The Department of Neurology consists of more than 300 physicians and scientists, integrating compassionate care with state-of-the-art research and rigorous medical training. The Department’s staffing structure and project portfolio support professional growth of research and administrative staff at all levels.

 

Job Summary

Summary

Receiving general direction from the Vice Chair of Research and Senior Administrative Director of Research, the Administrative Assistant will be responsible for providing administrative and clerical support and performing various administrative functions including scheduling administrative meetings, calendar management, coordinating activities with other departments and hospital leadership, scheduling faculty meetings, and helping Administration in department projects and initiatives. The candidate must possess initiative and independent judgement as he/she continually assesses, prioritizes, and manages a wide range of administrative programs in a fast-paced/dynamic environment involving all levels of staff and management. A broad understanding and extensive experience in the Hospital’s practices, policies, and procedures are critical.

Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role.


Essential Functions
Prepare reports, meeting minutes and correspondence.

Create and edit documents, spreadsheets and presentations.

Manage schedules, arrange appointments and itineraries.

Coordinate meetings, travel, conference calls, and complete expense reports.

Answer and transfer phone calls.

May perform transcription and proofread and edit literature, prepare applications for department.

Remain knowledgeable of business unit policies.

May make contacts of a sensitive, complex, and confidential nature.

Completes routine tasks under moderate supervision.

Performs other duties as assigned.

Complies with all policies and standards.

 

Qualifications

Education

High School Diploma or Equivalent required or Trade/Technical/Vocational Diploma.

Experience

Administrative Assistant or Secretarial experience, 2-3 years required.

Knowledge, Skills & Abilities

Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.

Proficiency in MS Office.

Ability to proofread and edit written documents.

Ability to use phone system.

Managing one's own time and the time of others.

Strong verbal & written communication skills.

Strong interpersonal, written and oral skills.

Ability to use standard office equipment.

Familiarity with medical terminology.

 

Additional Job Details (if applicable)

 

Remote Type

Hybrid

 

Work Location

15 Parkman Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.