Why Crouse Medical Practice? At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family. Come join our work family!! Here’s what we offer: + Monday-Friday work week with no mandatory overtime + Supportive team environment + Competitive starting rates based on experience + Annual salary increases + Opportunities for professional growth & stability within a fast growing Medical Practice + Longevity and consistency of management + Perfect attendance award + Tuition reimbursement program + Employee referral program + Affiliation with Crouse Hospital Other benefits include: Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account – available first of the month following your date of hire, Employee assistance program,15 days of paid time-off within first year of employment, 7 paid holidays annually, and a 401k with 4% employer match Position Description: The Patient Navigator is a key member of Crouse Medical Practice who will provide a single and centralized point of patient access to assist clinicians and patients in managing specialty and diagnostic referrals. When necessary, the Patient Navigator will lead patients through the health care system from the initiation of the referral, to obtaining prior authorization, scheduling appointments and tracking and following up on results. Required Qualifications: Registered Nurse, Demonstrated experience in a multi-specialty physician office. Excellent customer service skills. Excellent computer skills, Demonstrated competence interpersonal and intra professional relations. Demonstrated competence in acute care patient management/organization. Demonstrated commitment to collaboration with physician to individualize and enhance patient care. Pay Range: $28.50-$36.00 DOE