TechFlow, Inc. is seeking a talented and experienced New Product Integration (NPI) Engineer to join our team. In this role, you will play a crucial role in supporting the development and integration of new products within our Digital Services team. In this pivotal role, we require a highly skilled NPI Engineer who can effectively facilitate the integration of advanced hardware and software components within airport security screening environments at airports in the United States and government test facilities.

We are looking for a candidate with a proven track record in solving complex technological problems, possessing extensive experience in advanced networking and computing, and demonstrating exceptional interpersonal skills. The ideal candidate will be technologically inclined, naturally curious, have a continuous learning mindset, and thrive in positions that involve solving intricate problems.

Key Responsibilities Serve as the primary technical liaison between our team, technology partners, stakeholders, and the customer, fostering effective communication and collaborative relationships for successful project execution. Develop and implement integration plans for advanced networking and computing products, ensuring optimal functionality, cybersecurity, operations, and compliance with safety regulations. Proactively identify, troubleshoot, and resolve integration challenges related to program and operational milestones. Conduct thorough testing of integrated components in airport and government test facilities to guarantee performance, cybersecurity, and system/network reliability. Interface with the customer and partners for training, standard operational procedure development and refinement, as well as operations and maintenance issues. Provide responsive technical and service-related support to the TSA, coordinating closely with our service team, engineering teams, and local stakeholders to resolve escalated issues.