Job Summary:

Sells electrical and electronic merchandise to customers using salesmanship and in-depth knowledge of merchandise. Explains technical or artistic
functionality of specialized household merchandise. Provides full range of customer service functions.

Duties and Responsibilities:

- Authorized at Class I and Class II stores only.
- Sell electronic goods where technical knowledge is required in such areas as: home entertainment systems, surround sound systems, Plasma LCD
HDTV, personal computers (PCs), DVD players, cameras, camcorders, MP3 players, etc.
- Provides instructions and assists customers with various type basic computer problems/questions such as system and equipment compatibility.
- Listen to the needs of the customer in order to inform customers of specific functionality of merchandise, and utilizes skills and knowledge to interest
customer in purchasing products.
- Explains, recommends various computer and audio/video merchandise and in-home installation services to customers to make buying decision.
- Describe product features, demonstrate its use, and explain the difference between various product models.
- Assists department manager in arranging space on sales floor, setting up promotional fixtures and displaying promotional merchandise.
- Counts promotional items before and after promotional event to determine quantities sold.
- Inspects returned computers and components, and audio/video merchandise for proper operation for return to stock and resale. Ensures equipment
returns are complete.
- May be assigned to more than one selling center/counter may operate a cash register or other sales related equipment. Verifies and accepts cash,
credit card/checks, etc.
- Practices loss prevention procedures and performs other related retail sales duties.
- May train other sales associates on the features and functionality of electronic products.
- Performs other related duties as assigned.