Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Employee Compute – Edge Product group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Keeps up-to-date with industry best practices, emerging trends, and advancements in "at desk" endpoint technologies, including both hardware and software Fosters cross-functional collaboration by working closely with engineering, design, marketing, and stakeholder/supplier teams to bring the product to fruition Engages with various customer and business stakeholders to gather and analyze feedback, shaping product requirements accordingly Oversees the daily operations of development and product teams to ensure alignment with the delivery roadmap Manages risk by developing contingency plans and mitigation strategies to minimize technical debt and ensure audit readiness Prepares reports, documentation, and presentations to effectively communicate insights, findings, and recommendations as needed

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Developing knowledge of data analytics and data literacy Proven experience working with large enterprises and managing products involving multiple stakeholder groups Proficient in Agile methodology, with strong skills in planning, goal setting, and analysis Knowledgeable in Windows OS-based systems and associated management practices Experienced with technical tools such as Jira, Jira Align, Confluence, and possesses strong project management skills Skilled in roadmap planning, market analysis, feature planning, time and cost analysis, and enterprise release management Strong communication, critical thinking, and project management abilities Ability to manage multiple scrum teams' Book of Work, accurately refining and analyzing the backlog to maintain an up-to-date view of product tasks

Preferred qualifications, capabilities, and skills

Over 2 years of experience in uncovering data insights and visualization, as well as designing and executing product experiments Background in end-user support to effectively address and meet the needs of SRE/Operations partners Willingness to challenge the status quo and push the team to deliver high-quality results Experience in managing hardware vendors