The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis.
OverviewAre you a night owl with a passion for hospitality and exceptional guest service? Join our team as a Night Audit Supervisor at our vibrant hotel and be a part of an exciting and dynamic environment. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem-solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction. Join our team and be a part of an unforgettable overnight experience for our valued guests.
Responsibilities:
Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.Handle guest inquiries, requests, and complaints in a professional and timely manner.Monitor and ensure adherence to hotel policies and procedures during the night shift.Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.Provide exceptional guest service, anticipating needs and exceeding expectations.Train and mentor night audit team members, providing guidance and support.Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.If you are a night owl with a passion for hospitality, exceptional attention to detail, and the ability to lead and inspire a team, apply now for the position of Night Audit Supervisor. Join our team and contribute to delivering exceptional guest experiences during the overnight hours while enjoying a rewarding career in the hospitality industry.
Qualifications High school diploma or equivalent; additional education in accounting or hospitality is a plus.6+ months Front Desk experience.Previous experience in a night audit role or similar position is preferred.Strong attention to detail and excellent mathematical skills.Proficiency in hotel property management systems and accounting software.Excellent communication and interpersonal skills.Ability to work independently and make informed decisions.Leadership abilities and the ability to motivate and inspire a team.Strong problem-solving and decision-making skills. BenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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