WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

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A new era begins at the London Hilton on Park Lane.

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Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all. 

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2023 was the hotel’s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

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Annual salary £36,000 over 42 hours per week

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Shift pattern: 19:00 to 7:00

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BENEFITS

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·        28 days paid holiday increasing with service

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·        Exclusive high-street discounts through Perks at Work portal

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·        Industry-leading Team Member discounts on hotel stays for you, your family and friends

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·        Access to leadership and development programmes through Hilton University

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·        Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace

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·        Reward programmes, incentives and team member recognition, as well as long service awards

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·        50% off in Hilton restaurants and bars (subject to individual outlets)

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·        Refer a Friend Scheme

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·        Uniforms provided and laundered complimentary

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·        Free meals on shift

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What will I be doing?

\n\nOversee the entire nights operation of the hotel to ensure exceptional standards & security\nServe as a point of contact for regular and VIP Guests\nEnsure the efficient Night Audit responsibilities are completed\nMaximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities\nLine Manager of the front of House night team\nRepresent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel\nManage, record and promptly resolve issues or emergencies that arise\nDemonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area\nAct in accordance with all security and emergency procedures and manage the instigation of these, as required\nOversee and deliver training with the Night Team and assist with their career development.\nAct in accordance with policies and procedures when working with front of house equipment and property management systems\nConduct annual and mid-year Appraisals with Team Members\nConduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas\n\n

 

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What are we looking for? 

\n\nPrevious management or supervisory experience from a similar operation,\nHigh level of IT proficiency\nExcellent leadership, interpersonal and communication skills\nAccountable and resilient\nCommitment to delivering a high level of customer service\n\n

ELIGIBILITY

\n\nIn line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.\nDocumentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)\n\n

 

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EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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