Night Managers (NM) are supervisors, coaches, and detailed (white glove) inspectors. Your first priority will be to ensure all scopes of work are executed in the buildings you are responsible for. you do this by meeting with crew supervisor (IC) and reviewing the scope, providing building"s specific details, communicating complaints and requests, confirming (with photos) that complaints and requests are resolved, managing crews who are completing nighttime projects like floor work, and completing administrative tasks like sending nightly inspection recaps and closing out tasks in the company software. If you like fast paced work environment where your work i recognized and rewarded, and you value knowing that your work is essential to the success to the success of the team, then keep reading!
You will be also responsible for:
Maintaining and organized set of keys or key cards for your buildings Answering all phone calls from clients and crews from start of your shift at 4pm until the end of your shift. You will do a final walk, called "finaling" of the building to ensure the building's scope was 100% executed. Ensuring all crews work in the company dress code and use only approved, commercial grade equipment and chemicals. Working with the crews from start to finish the first 3 nights of any new account stat to ensure they planned the right amount of labor, task work appropriately, and complete the full assigned scope.