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BEACON HILL IS NOW HIRING FOR NOC ENGINEERS IN CHARLOTTE, NC. THIS IS A CONTRACT TO HIRE POSITION THAT WILL BE PAYING BETWEEN $60-65K SALARY UPON CONVERSION. THIS ROLE IS WORKING THE NIGHT SHIFT FROM 12AM TO 8:30AM M-F. IDEAL CANDIDATES WILL HAVE 1-2 YEARS OF NOC/ NETWORK SUPPORT EXPEIRENCE OR HAVE THEIR CCNA AND BE LOOKING TO BREAK INTO THE IT INDUSTRY. IF YOU OR ANYONE YOU KNOW IS INTERESTED IN THIS ROLE, PLEASE APPLY ONLINE AND WE WILL REACH OUT.
Duties and Responsibilities:
Monitoring and supporting the overall infrastructure of the network and assisting with 3rd party partners to resolve any network issues. The responsibilities are to include customer service, problem solving, troubleshooting, documenting, escalating, and reporting. He/She will troubleshoot and track status with an incident management system to properly document the events as they occur. They will report incidents to management or other internal departments by following the SOP (Standard Operating Procedure) for escalations as required.
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