Job Description Insight Global is seeking a NOC Technician to join one of their top financial clients in the St. Petersburg area. This individual will be joining the Network Operations team, responsible for providing Tier 1 support across the enterprise (branch locations included). This individual will handle a number of tickets daily, focused on remediating issues immediately that could pertain to the networking side (Cisco routers, hardware etc) as well as server issues (stop and start services, outages etc). This person should be well versed in networking, and have a baseline understanding of how to troubleshoot, what commands to use, and when to escalate if needed. This candidate should also have exposure to a ticketing system, ServiceNow preferred. Any exposure to Solarwinds for monitoring is additionally a plus. We are seeking someone ideally flexible between the 1st and 2nd shift as needed, as there is only one other person on the team doing this work right now (7AM-4PM, 3PM-12AM). We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -2+ year experience within network operations support -Prior experience working within a Cisco heavy environment -Prior experience with ticketing systems (ServiceNow preferred) -Experience with monitoring tools -High School diploma or GED -Exposure to SD WAN and/or Meraki -Exposure to Palo Alto firewalls -CCNA -Bachelors Degree null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.